Transfer Advisor

Morgan State University; Baltimore (MD); On-site; USD 54,000 - 66,000; Full time

Job summary

Morgan State University is seeking a Transfer Advisor in Baltimore to advise transfer students, assist with degree planning, and navigate transfer credit evaluations. The role emphasizes proactive advising, use of DegreeWorks and EAB Navigate 360, and collaboration with Admissions, Registrar, and faculty across divisions.

The position focuses on building mutual growth with students, supporting recruitment and retention efforts, and ensuring a smooth transition to Morgan State University through

Qualifications

• Bachelor’s degree is required as stated in the job posting.
• Experience in higher education admissions, academic advising, or student services is expected.
• Strong relationship-building and communication skills are required.
• Familiarity with transfer credit evaluations and articulation agreements is preferred.

Responsibilities

• Provide academic advising to transfer students using proactive approaches.
• Assist with course selection, enrollment transitions, and orientation information.
• Monitor progress with advising tech, prepare reports, and document interactions.
• Collaborate with offices across Admissions, Registrar, and transfer coordinators.
• Support recruitment, retention initiatives, and transfer student programming.

Skills

Relationship-building

Verbal and written communication

Organizational/time management

FERPA compliance

Education

Bachelor’s degree in education,counseling, student affairs, or related field

Tools

Ellucian Banner SIS

EAB Navigate 360

DegreeWorks

CollegeSource TES

Job description

Posting Details

Job Title Transfer Advisor

Division Division of Enrollment Management & Student Success

Department Office of Transfer Student Programming

Work Status Full Time

Position Category Staff

FLSA Exempt

Pay Range Exempt

Salary Range $60,000 / year

Fund Source Federal/Grant

Job Summary The Transfer Advisor serves as a key advocate and strategic partnerfor transfer students, supporting their successful transition andintegration to Morgan State University. This role providescomprehensive advising services to prospective and enrolledtransfer students through a developmental and proactive advisingapproach grounded in the Connected Advising framework. The TransferAdvisor builds meaningful, mutually growth-fostering relationshipswith students while providing guidance on academic requirements,career planning, transfer articulation, and institutional policiesand procedures. The Transfer Advisor maintains systematic contact with adviseesthrough technology platforms, coordinates with internal andexternal partners, and actively participates in recruitment andretention initiatives. This position requires expertise in transferstudent success, relationship-building competencies, and theability to navigate complex transfer credit evaluations andarticulation agreements.

Job Duties

Student Advising and Support (40%)

• Provide individual academic advising to transfer students usingdevelopmental and proactive advising approaches that fostermutually growth-fostering relationships
• Meet with prospective transfer students to discuss courseselection at their home institution and provide pre-matriculationadvising both on-campus, at area community colleges, andvirtually
• Facilitate smooth enrollment transitions by providing initialadvisement, course registration assistance, and general orientationinformation to incoming transfer students
• Assist students in understanding degree requirements, academicpolicies, transfer credit evaluation, and progress toward degreecompletion
• Support students with academic planning, course selection, andcareer exploration aligned with their educational goals andidentified strengths
• Utilize advising technologies (DegreeWorks, Schedule Planner,EAB Navigate 360, TES ) to monitor academic progress, preparereports, and document all advising interactions
• Maintain systematic and frequent contact with advisees throughmultiple communication channels and early alert systems
• Refer students to specialized campus resources forcomprehensive counseling, financial aid, disability services,tutoring, career development, and wellness support to minimizetransfer shock
• Implement appreciative advising techniques to help studentsidentify strengths, set goals, and develop action plans foracademic success

Partnership Development and Collaboration (25%)

• Serve as an information resource and strategic liaison to theCommunity College Partnership Manager regarding current andprospective MOU and articulation agreement partners
• Maintain knowledge of transfer articulation agreements, statetransfer policies, Maryland ARTSYS system, and institutionaltransfer requirements
• Build and sustain intentional relationships with advisors,faculty, and staff at community college partner institutions
• Collaborate with university schools, colleges, and divisionstakeholders to develop communication strategies and enhancevisibility of transfer student services
• Coordinate with the Office of Admissions, Office of theRegistrar, School/College Transfer Coordinators, and departmentchairs regarding transfer student cohorts and creditevaluations
• Foster partnerships with faculty advisors to ensure seamlessadvising transitions when transfer students meet departmentaladvising criteria

Student Engagement and Leadership (20%)

• Serve as advisor for the Morgan Transfer Alliance studentorganization and co-advisor for Tau Sigma National Transfer HonorSociety
• Plan, facilitate, or support transfer-specific programming,workshops, and events that promote academic success, campusintegration, and community building
• Participate actively in campus recruitment events, includingopen houses, transfer visit days, college fairs, and orientationprograms
• Provide regular updates to the Senior Program Coordinator andProgram Coordinator on student status, advising outcomes, andprogrammatic needs
• Support Alternative Admission Program students by serving as aresource to the Program Coordinator and ensuring appropriatesupport services

Assessment, Reporting, and Professional Development (15%)

• Prepare enrollment, retention, persistence, and assessmentreports using institutional data systems and advisingplatforms
• Maintain accurate and confidential documentation of alladvising sessions, student interactions, and outcomes in EABNavigate 360
• Contribute to program assessment and accreditation efforts asneeded
• Engage in continuous professional development throughself-directed reading, professional organization involvement (NACADA ), conferences, workshops, and training sessions
• Participate in departmental meetings, university committees,and collaborative initiatives that advance transfer studentsuccess
• Stay current on best practices in transfer advising,equity-minded advising, or student development theory

Requested Minimum Qualifications

Education:

• Bachelor’s degree in education, counseling, student affairs, ora related field required

Experience:

• Minimum of two (2) years of professional experience in highereducation, including experience in college/university admissions,academic advising, student services, or related academic areas
• Demonstrated understanding of the unique challenges andexperiences faced by transfer and first-year students with collegecredits
• Experience with federal, state, and higher education policiesand procedures

Other Preferences for Consideration

Preferred Qualifications

• Master’s degree in higher education, student affairs,counseling, education, or related field
• Professional training or certification in academic advising(e.g., NACADA certificate programs)
• Experience working specifically with transfer studentpopulations and familiarity with transfer transitionchallenges
• Knowledge of curricula and accreditation standards forinternational and U.S. institutions
• Experience with peer advising, mentoring programs, or studentorganization advising
• Understanding of institutional data, assessment methodologies,and data-driven decision-making related to strategic enrollment andretention goals
• Familiarity with Connected Advising, Appreciative Advising,Strengths-Based Advising, or other contemporary advisingframeworks
• Bilingual or multilingual communication skills

Knowledge, Skills & Abilities

Skills and Competencies

• Strong relationship-building skills with demonstrated abilityto establish rapport, trust, and mutually respectful connectionswith diverse student populations
• Excellent verbal and written communication skills with theability to adapt communication style to meet diverse student needs(active listening, adaptive communication)
• Strong organizational and time management skills with theability to manage multiple priorities and meet time-sensitivedeadlines
• Demonstrated cultural competency and commitment toequity-minded advising practices
• Proficiency with technology platforms, including studentinformation systems, advising software, and communicationtools
• Strategic thinking with the ability to identify problems,analyze alternatives, and implement effective solutions
• Ability to work collaboratively in a team environment andindependently with minimal supervision
• Commitment to maintaining confidentiality and adhering to FERPAregulations

Technical Proficiencies

• Experience with higher education enterprise studentapplications and student information systems, such as EllucianBanner SIS or comparable platforms
• Familiarity with transfer evaluation systems (e.g.,CollegeSource TES, Maryland ARTSYS )
• Proficiency with advising technologies (e.g., EAB Navigate,DegreeWorks)
• Competency with cloud-based document management systems (e.g.,Google Suite, Microsoft Office 365)
• Experience with CRM systems, email management platforms, andproject management tools (e.g., Hiver, Smartsheet)

Other Requirements

• Valid driver’s license and reliable transportation fortravel.
• Ability and willingness to travel locally and attendconferences, including occasional evening and weekendcommitments
• Ability to engage with students, faculty, and staff viatelephone, in-person, video conferencing, and electronic media

Key Performance Indicators

• Transfer student retention and persistence rates from first tosecond year
• Student satisfaction scores on advising evaluations andengagement surveys
• Timely and accurate documentation of advising interactions inEAB Navigate 360
• Participation and attendance at transfer-specific events andprogramming
• Development and maintenance of partnership relationships withcommunity college advisors and faculty
• Progress toward degree completion for assigned adviseecaseload
• Professional development activity completion and application topractice
• Contribution to departmental goals and institutional transferstudent enrollment targets

Posting Detail Information

Posting Number ST01571

Number of Vacancies 1

Job Open Date 09/09/2026

Application Review Date

Job Close Date 09/30/2026

Special Instructions to Applicant Please enter two professional references on the References page of the application.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. Do you have a Bachelor’s degree in education, counseling,student affairs, or a related field?
   • Yes
   • No
3. Do you have at least two (2) years of professional experiencein higher education?
   • Yes
   • No
4. Do you have experience in college or university admissions,academic advising, student services, or a related academic area?
   • Yes
   • No
5. Do you have a demonstrated understanding of the uniquechallenges and experiences faced by transfer and first-yearstudents with college credits?
   • Yes
   • No
6. Do you have experience working with federal, state, andhigher education policies and procedures?
   • Yes
   • No
7. Are you available to work in the evening (6 pm to 10 pm)?
   • Yes
   • No
8. How did you hear about this employment opportunity?
   • Diversity In Higher Education
   • Inside Higher Ed
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • MSU Careers Website
   • Higher Education Recruitment Consortium (HERC)
   • Insight to Diversity
9. Are you a current, past, or retired Morgan State Universityemployee? Are you a current, past, or retired State employee? IfYES to current, past, or retired STATE employee, please state theagency. If not applicable, put N/A.
   1. Open Ended Question

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Reference Letter