Transcription Specialist

Objectways; Phoenix (AZ); On-site; USD 34,000 - 48,000; Full time

Job summary

Objectways in Phoenix, AZ is seeking a detail-oriented Transcription Specialist to join our annotation team on-site. You will listen to English audio and correct transcripts according to the project SOP, contributing to quality with Word Error Rate tracking.

The role requires reliable 40-hour weeks, in-person work three days per week, and strong written English with attention to formatting and style. Prior transcription or QA experience is a plus, but not required.

Qualifications

• Experience in transcription or QA is a plus but not required.
• Strong English listening and writing skills with good grammar and punctuation.
• Ability to follow a defined SOP and format consistently.

Responsibilities

• Listen to audio recordings and correct the automated transcript per SOP.
• Track and report Word Error Rate (WER) and related quality metrics.
• Apply formatting, punctuation, and style conventions per SOP.
• Flag unclear audio, ambiguous phrasing, or SOP gaps to the project lead.
• Meet daily/weekly throughput and accuracy targets.
• Participate in calibration sessions and apply updated SOP guidance promptly.
• Maintain confidentiality of any proprietary or sensitive audio/data.

Skills

Transcription

Listening skills

Attention to detail

Quality metrics

Tools

Transcription software

Job description

Location: Phoenix, AZ (On-site)

Hybrid Schedule: Monday–Friday, 40 hours/week, in-person 3 days

Pay: $30/hour

Type: Independent Contractor (1099)

About the Role

We're looking for a detail-oriented Transcription Specialist to join our annotation team on-site in Phoenix. You'll listen to English-language audio and correct the corresponding speech-to-text transcript according to the project SOP. You'll also help track and report Word Error Rate (WER) as part of the quality process.

Responsibilities

• Listen to audio recordings and correct the auto-generated speech-to-text transcript per the project SOP
• Track and report Word Error Rate (WER) and related quality metrics for assigned transcripts
• Apply formatting, punctuation, and style conventions consistently per SOP
• Flag unclear audio, ambiguous phrasing, or SOP gaps to the project lead
• Meet daily/weekly throughput and accuracy targets
• Participate in calibration sessions and apply updated SOP guidance promptly
• Maintain confidentiality of any proprietary or sensitive audio/data

Requirements

• Ability to work on-site in Phoenix, AZ for 3 days a week
• Excellent listening comprehension and strong written English (grammar, spelling, punctuation)
• Strong attention to detail and consistency in following a defined SOP
• Comfortable working with audio playback and annotation/transcription software
• Basic comfort with tracking/reporting metrics (e.g., WER) in a spreadsheet or tool
• Reliable and punctual; able to commit to a full 40-hour work week
• Prior transcription, captioning, or QA experience a plus but not required

Contract Details

• This is a 1099 independent contractor position
• Rate: $30/hour
• Must be authorized to work in the U.S.