Transcription Specialist

Socket.dev; Phoenix (AZ); On-site; USD 34,000 - 49,000; Full time

Job summary

Socket.dev in Phoenix, AZ is seeking a detail-oriented Transcription Specialist to join our annotation team on-site. You will listen to English-language audio and correct transcripts according to the project SOP, ensuring accuracy and consistency.

You will track Word Error Rate (WER) and related quality metrics, apply formatting and punctuation per SOP, and maintain confidentiality of sensitive data while meeting daily throughput targets.

Qualifications

• Excellent listening comprehension and strong written English (grammar, spelling, punctuation).
• Strong attention to detail and consistency in following a defined SOP.

Responsibilities

• Listen to audio recordings and correct the auto-generated transcript per SOP.
• Track and report Word Error Rate (WER) and related quality metrics.
• Apply formatting, punctuation, and style conventions per SOP.
• Flag unclear audio or SOP gaps to the project lead.
• Meet daily/weekly throughput and accuracy targets.
• Calibrate with updated SOP guidance and maintain data confidentiality.

Skills

Listening skills

Written English

Attention to detail

SOP adherence

Audio playback

Metrics tracking (WER)

Tools

Annotation software

Job description

Location: Phoenix, AZ (On-site)

Hybrid Schedule: Monday-Friday, 40 hours/week, in-person 3 days

Pay: $30/hour

Type: Independent Contractor (1099)

About the Role

We're looking for a detail-oriented Transcription Specialist to join our annotation team on-site in Phoenix. You'll listen to English-language audio and correct the corresponding speech-to-text transcript according to the project SOP. You'll also help track and report Word Error Rate (WER) as part of the quality process.

Responsibilities

• Listen to audio recordings and correct the auto-generated speech-to-text transcript per the project SOP
• Track and report Word Error Rate (WER) and related quality metrics for assigned transcripts
• Apply formatting, punctuation, and style conventions consistently per SOP
• Flag unclear audio, ambiguous phrasing, or SOP gaps to the project lead
• Meet daily/weekly throughput and accuracy targets
• Participate in calibration sessions and apply updated SOP guidance promptly
• Maintain confidentiality of any proprietary or sensitive audio/data

Requirements

• Ability to work on-site in Phoenix, AZ for 3 days a week
• Excellent listening comprehension and strong written English (grammar, spelling, punctuation)
• Strong attention to detail and consistency in following a defined SOP
• Comfortable working with audio playback and annotation/transcription software
• Basic comfort with tracking/reporting metrics (e.g., WER) in a spreadsheet or tool
• Reliable and punctual; able to commit to a full 40-hour work week
• Prior transcription, captioning, or QA experience a plus but not required

Contract Details

• This is a 1099 independent contractor position
• Rate: $30/hour
• Must be authorized to work in the U.S.