On-Site Transcription Specialist — Phoenix

Socket.dev; Phoenix (AZ); On-site; USD 34,000 - 49,000; Full time

Job summary

Socket.dev in Phoenix, AZ is seeking a detail-oriented Transcription Specialist to join our annotation team on-site. You will listen to English-language audio and correct transcripts according to the project SOP, ensuring accuracy and consistency.

You will track Word Error Rate (WER) and related quality metrics, apply formatting and punctuation per SOP, and maintain confidentiality of sensitive data while meeting daily throughput targets.

Qualifications

• Excellent listening comprehension and strong written English (grammar, spelling, punctuation).
• Strong attention to detail and consistency in following a defined SOP.

Responsibilities

• Listen to audio recordings and correct the auto-generated transcript per SOP.
• Track and report Word Error Rate (WER) and related quality metrics.
• Apply formatting, punctuation, and style conventions per SOP.
• Flag unclear audio or SOP gaps to the project lead.
• Meet daily/weekly throughput and accuracy targets.
• Calibrate with updated SOP guidance and maintain data confidentiality.

Skills

Listening skills

Written English

Attention to detail

SOP adherence

Audio playback

Metrics tracking (WER)

Tools

Annotation software

Job description

Socket.dev in Phoenix, AZ is seeking a detail-oriented Transcription Specialist to join our annotation team on-site. You will listen to English-language audio and correct transcripts according to the project SOP, ensuring accuracy and consistency.

You will track Word Error Rate (WER) and related quality metrics, apply formatting and punctuation per SOP, and maintain confidentiality of sensitive data while meeting daily throughput targets.