Transactions Specialist II / 2nd Shift

JPMorgan Chase & Co.; Westerville (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in Westerville, OH, is seeking a Transactions Specialist II to operate department machinery and process retail and card transactions for Chase customers.

You will generate turnover reports and prepare truck manifests to support timely deliveries, collaborating with teammates to improve efficiency. Ideal candidates will lift up to 70 lbs, adapt to changing procedures, and maintain a clean, organized work area while meeting SLAs.

Qualifications

• Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
• Developing proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
• Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
• Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
• Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.

Responsibilities

• Operate required department machinery efficiently to process retail and credit card transactions.
• Validate and ensure the quality of daily materials and outputs, reconciling input vs output data utilizing basic math.
• Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries.
• Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures.
• Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements.

Skills

Heavy lifting

Detail oriented

Process reporting

Team collaboration

Adaptability

Job description

Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist II within JPMorganChase, you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turnover reports on the daily production for the department and creating truck manifests for outbound products. JPMorganChase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.

Job responsibilities

• Operate required department machinery efficiently to process retail and credit card transactions.
• Validate and ensure the quality of daily materials and outputs, reconciling input vs output data utilizing basic math.
• Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries.
• Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures.
• Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements.

Required qualifications, capabilities, and skills

• Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
• Developing proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
• Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
• Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
• Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.
• Actively participates in maintaining a clean and organized departmental work area to support operational efficiency.
• Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments.

Schedule: Monday - Friday 3:00 pm - 11:30 pm

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.