Transaction Operations Analyst (Reconciliation & Settlements)

Bank of America; Pennington (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

Bank of America is seeking a detail-oriented Operations professional in New Jersey to support payroll processing, benefits maintenance, and funds movement for 401(k) plans. You will work with Plan Sponsors and Customer Service Managers to ensure accurate payroll processing and timely responses to inquiries in a fast-paced environment.

Requires strong Excel/Word skills, the ability to multitask, and a collaborative mindset.

Qualifications

• High attention to detail and accuracy in data handling.
• Ability to manage multiple tasks with deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Performs moderately complex transaction processing and reconciliation.
• Responds to client inquiries to support operational efficiency.
• Analyzes and resolves moderately complex transactions and escalations.
• Identifies risks and opportunities for process improvements.

Skills

Attention to Detail

Customer Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Education

College degree

Tools

Microsoft Excel

Microsoft Word

Job description

Bank of America is seeking a detail-oriented Operations professional in New Jersey to support payroll processing, benefits maintenance, and funds movement for 401(k) plans. You will work with Plan Sponsors and Customer Service Managers to ensure accurate payroll processing and timely responses to inquiries in a fast-paced environment.

Requires strong Excel/Word skills, the ability to multitask, and a collaborative mindset.