Transaction Coordinator

HomeServices of America; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Paid vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an Administrative Assistant to support sales associates and management by reviewing and processing offers and lease and purchase contracts, and providing essential administrative services to the team. Responsibilities include listing services, coordination of transactions, pre- and post-closing activities, and steady communication with clients and vendors.

The role requires strong Microsoft Office skills, attention to detail, and the ability to multitask in a

Qualifications

• High school diploma or equivalent; real estate experience preferred.
• Two years administrative experience, preferably in real estate.
• Strong Microsoft Office skills and 45 wpm typing.
• Excellent written and oral communication and customer service.
• Ability to multitask and stay organized with attention to detail.

Responsibilities

• Coordinate, review, and process transaction documents and forms for completeness and accuracy.
• Perform data entry and maintain forms and supplies.
• Maintain active files and communicate progress to agents.
• Prepare and distribute marketing materials and coordinate listings and appointments.
• Communicate with homeowners, closing agents, and external staff; liaise with other brokerages.
• Verify earnest money, forward to accounting, and ensure timelines.
• Train new staff on software and office equipment; back-up coverage.

Skills

MS Office

Typing 45 wpm

Independent worker

Customer service

Organizational skills

Education

High school diploma

Real estate license preferred

Job description

This position supports sales associates and sales management by reviewing and processing offers and lease and purchase contract documents and providing other administrative services to sales associates. Support includes initial listing services, sales coordination, pre and post closing activities, customer communication, forms completion and maintenance and clerical tasks.

This position supports sales associates and sales management by reviewing and processing offers and lease and purchase contract documents and providing other administrative services to sales associates. Support includes initial listing services, sales coordination, pre and post closing activities, customer communication, forms completion and maintenance and clerical tasks.

Job Duties And Responsibilities (Essential Job Functions)

• Coordinate, complete, and/or review transaction documents/paperwork/forms for completeness, accuracy and adherence to company policy and state rules and regulations. Follow up with sales and management staff to correct discrepancies. (30-40%)
• Perform data entry tasks, prepare general correspondence, and maintain forms/supplies. (20-30%)
• Maintain/manage active files – price reductions, extensions, expirations - to ensure all information is entered and/or reports and disclosures are forwarded in a timely manner. Keep agents informed on the progress of the files. (15-20%)
• Compile marketing materials, handle advertising, schedule appointments and coordinate other transaction activities. (10-15%)
• Provide and/or coordinate accurate and timely communication with external contacts such as homeowners, closing agents, staff from other real estate brokerages, service personnel and vendors. (10-15%)
• Confirm earnest money checks and forward check to accounting to comply with timeframes. (5-10%)
• Prepare and maintain files for document storage. (5-10%)
• Train new staff and sales associates on software and office equipment. Serve as back-up to office staff. (0-5%)
• Perform additional duties as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• High school diploma or equivalent work experience. Post secondary coursework preferred.

Experience

• Two years administrative experience preferably in real estate office.

Knowledge And Skills

• Strong computer skills in Microsoft Office products.
• Typing speed of 45 wpm minimum.
• Ability to work independently and prioritize multiple tasks and projects concurrently.
• Effective oral and written communication skills and an excellent customer service focus.
• Effective analytical and problem-solving skills.
• Excellent organizational skills with a focus on detail; high degree of accuracy.

Other (licenses, Certifications, Schedule Flexibility/OT, Travel, Etc.)

• Real estate license preferred

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer