Transaction Banking Product Manager – Hybrid

SMBC Group; New York (NY); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Job summary

SMBC Group is seeking a transaction banking specialist in the Americas to support cash management products and services. You will respond to client and partner inquiries, help develop features, and monitor activities across multiple SMBC cash management offerings.

As a Product Management team member, you will liaise with IT, operations, compliance and senior management, gaining end-to-end product knowledge and contributing to improvements while navigating regulatory and industry developments.

Qualifications

• Relevant experience in Financial Services industry, 3-5 years minimum
• Knowledge of transaction banking, cash management, and/or payment processing
• Ability to comfortably work with large amounts of data, reformat and analyze to prepare informational reporting
• Some experience and familiarity with system development lifecycle (SDLC) activities such as Agile and Waterfall methodologies is preferred
• Business analysis skills – ability to define problem or process improvement opportunities, identify and analyze options, and propose effective solutions
• Experience supporting system enhancement by documenting business requirements, liaising with Technology partners, and executing User Acceptance Test scripts
• Affinity for a high-performance work environment; ability to pivot to critical path tasks, as necessary, and adjust to changing priorities
• Ability to multitask while maintaining strong attention to detail
• Working knowledge of MS Office suite and SharePoint is required; understanding of Tableau or Power BI, and Confluence is a plus
• Experience and comfort working with diverse cultures globally

Responsibilities

• Respond to day-to-day queries from clients, GTBD team members, vendors, and functional partners across SMBC.
• Develop, test and implement new product features and services through the cash management suite of products offered by SMBC to our clients.
• Monitor transaction and service activities, capture metrics, and help prepare reporting for Senior Management in the Americas Division as well as Head Office (Tokyo).
• Liaise with internal stakeholders to resolve issues and queries, and stay up to date on relevant industry, regulatory and technology developments impacting cash management and payment activities to continuously enhance the products.
• Become a subject matter expert for cash management products and become a main point of contact for information and queries.
• Combine strong business analysis skills, technical knowledge, and project management abilities to drive program delivery.

Skills

Transaction banking

Cash management

Payment processing

Data analysis

MS Office

Tools

Power BI

Tableau

Confluence

SharePoint

Job description

SMBC Group is seeking a transaction banking specialist in the Americas to support cash management products and services. You will respond to client and partner inquiries, help develop features, and monitor activities across multiple SMBC cash management offerings.

As a Product Management team member, you will liaise with IT, operations, compliance and senior management, gaining end-to-end product knowledge and contributing to improvements while navigating regulatory and industry developments.