Trans Wellness Case Manager

San Francisco Community Health Center; San Francisco (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

San Francisco Community Health Center is seeking a Case Manager to provide comprehensive case management for Trans:Thrive clients, coordinating with internal and external providers to improve health outcomes. You will conduct intakes, develop care plans, and offer health education and advocacy.

The role requires experience with transgender communities, harm reduction, and strong communication skills. Some weekend/evening outreach may be required and training will be provided.

Qualifications

• Bachelor's degree in a health sciences or social work field or equivalent work experience.

Responsibilities

• Conduct intake and assessments, develop care plans, and coordinate with PCPs, RNs, CHWs and care coordinators.
• Provide case management and supportive counseling for ECM, Trans Well, STAHR, HOT, and related programs.
• Provide information and referrals to primary care, behavioral health, dental, vision, public benefits, housing, and monitor referral completion.
• Deliver HIV/STI health education and linkage support to PrEP, PEP, DoxyPEP, ART, LAI, and HIV/STI testing.
• Assist with resource navigation during Trans:Thrive drop-in sessions.
• Participate in meetings, trainings, and agency events; maintain documentation within 24 hours.
• Support QA processes, peer review, and clinical consultations.
• Perform other duties; occasional weekend and late-night outreach as needed.

Skills

Case management

Counseling

Advocacy

Harm reduction

English proficiency

Education

BA/BS in health sciences or social work

Tools

EPIC

MS Office

Excel

Outlook

Job description

San Francisco Community Health Center is seeking a Case Manager to provide comprehensive case management for Trans:Thrive clients, coordinating with internal and external providers to improve health outcomes. You will conduct intakes, develop care plans, and offer health education and advocacy.

The role requires experience with transgender communities, harm reduction, and strong communication skills. Some weekend/evening outreach may be required and training will be provided.