Tram Driver - Part Time

Valor Hospitality - The Lodge at Gulf State Park; Gulf Shores (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality seeks a shuttle driver at The Lodge at Gulf State Park in Gulf Shores, AL, to transport guests safely between the hotel and airports or attractions. You will perform pre-trip inspections, maintain the vehicle, and assist guests with luggage while delivering friendly, professional service.

The role requires a valid license, clean driving record, and, for larger vehicles, a CDL with a passenger endorsement. Strong guest interaction and communication are essential.

Qualifications

• The ability to safely and professionally operate a shuttle van or passenger bus in various weather and traffic conditions.
• A valid driver's license with a clean driving record is mandatory.
• For larger vehicles (16+ passengers), a Commercial Driver's License (CDL) with a passenger endorsement is required.
• Familiarity with local roads, traffic patterns, landmarks, and efficient use of GPS systems.
• The ability to perform daily pre- and post-trip inspections, basic maintenance checks (such as checking fluids and tire pressure), and report any issues.
• Knowledge of what to do in case of a vehicle malfunction, accident, or passenger emergency.
• A friendly, approachable, and patient demeanor is crucial for creating a positive guest experience.
• Strong verbal communication skills to greet guests, provide information, and effectively coordinate with the hotel's front desk and other departments.

Responsibilities

• Safe and timely transportation: Drive guests to and from designated locations, such as airports, train stations, and local attractions, while following all traffic laws and safety regulations.
• Customer service: Greet guests warmly, assist with loading and unloading luggage, and provide a friendly and helpful experience during the ride.
• Vehicle maintenance: Conduct daily pre-trip inspections to check for fuel, oil, tire pressure, and overall cleanliness. Keep the vehicle clean both inside and out.
• Scheduling and communication: Maintain a consistent schedule for pickups and drop-offs, and communicate effectively with hotel front desk staff regarding guest needs and any necessary schedule adjustments.
• Guest assistance: Respond to guest inquiries about the hotel or local area, and handle any minor issues or complaints promptly and professionally.

Skills

Valid driver's license

CDL with passenger endorsement

Customer service orientation

GPS/navigation familiarity

Safe driving practices

Pre-trip inspections

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

A hotel shuttle driver's job description includes safely transporting guests between the hotel and locations like airports or attractions, maintaining the shuttle vehicle, and providing excellent customer service. Key duties involve adhering to schedules, assisting with luggage, performing pre-trip vehicle inspections, and communicating with hotel staff about guest needs and schedule changes.

ESSENTIAL RESPONSIBILITIES

• Safe and timely transportation: Drive guests to and from designated locations, such as airports, train stations, and local attractions, while following all traffic laws and safety regulations.
• Customer service: Greet guests warmly, assist with loading and unloading luggage, and provide a friendly and helpful experience during the ride.
• Vehicle maintenance: Conduct daily pre-trip inspections to check for fuel, oil, tire pressure, and overall cleanliness. Keep the vehicle clean both inside and out.
• Scheduling and communication: Maintain a consistent schedule for pickups and drop-offs, and communicate effectively with hotel front desk staff regarding guest needs and any necessary schedule adjustments.
• Guest assistance: Respond to guest inquiries about the hotel or local area, and handle any minor issues or complaints promptly and professionally.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• The ability to safely and professionally operate a shuttle van or passenger bus in various weather and traffic conditions.
• A valid driver's license with a clean driving record is mandatory.
• For larger vehicles (16+ passengers), a Commercial Driver's License (CDL) with a passenger endorsement is required.
• Familiarity with local roads, traffic patterns, landmarks, and efficient use of GPS systems.
• The ability to perform daily pre- and post-trip inspections, basic maintenance checks (such as checking fluids and tire pressure), and report any issues.
• Knowledge of what to do in case of a vehicle malfunction, accident, or passenger emergency.
• A friendly, approachable, and patient demeanor is crucial for creating a positive guest experience.
• Strong verbal communication skills to greet guests, provide information, and effectively coordinate with the hotel's front desk and other departments.

PHYSICAL DEMANDS

• Lift, carry luggage, packages, and other items
• Continuous standing or sitting as needed

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you!

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.