Training Systems Representative

Planet Pharma; Naperville (IL); On-site; USD 30,000 - 44,000; Full time

Job summary

Planet Pharma is seeking a Training Quality Analyst to ensure delivery of key quality information for regulatory compliance. You will analyze training data, develop materials, and present findings for continuous improvement.

Responsibilities include assessing global training requirements, contributing to cross-functional teams, and implementing measures to meet external regulations. Strong communication and problem-solving skills are essential.

Qualifications

• HS Diploma or equivalent (required).
• 2-4 years of experience in quality/compliance-related role.
• Experience with training materials and regulatory alignment beneficial.

Responsibilities

• Evaluate data on training quality indicators, identify trends, and recommend course corrections.
• Develop presentations and procedures and present summaries of trends and root causes.
• Develop and evaluate impact assessments for Engineering Change Requests (ECRs).
• Assess global requirements in the development of training materials and exams.
• Evaluate training materials for local/global sustainability (revision control, accuracy).
• Provide analysis on training materials to measure training effectiveness.
• Contribute to cross-functional teams to modify processes within Quality, Engineering, and Manufacturing.
• Interpret external regulations and standards related to training and implement measures to meet requirements.
• Identify training-related root causes and suggest corrective actions in non-conformance investigations.
• Engage stakeholders to design instructional activities using various media to meet learning objectives.
• Develop and present training materials for quality system processes.
• Summarize data to establish criteria for evaluating effectiveness of training activities.
• Perform adhoc LMS functions to address business needs.
• Incidental: Other duties as assigned by management.

Skills

MS Office

Written communication

Verbal communication

Problem solving

Critical thinking

Quality compliance

GDP knowledge

LMS knowledge

Regulatory interpretation

Stakeholder management

Team collaboration

Education

High School Diploma or equivalent

Tools

LMS

Job description

Target PR Range: 22-32/hr DOE

Job Description

Ensure that the client has the key quality information necessary for regulatory compliance

Key Responsibilities

• Evaluate and analyze moderately complex technical information and data related to Training program quality indicators, identifying trends and driving factors, and recommending course corrections. Develop presentations and procedures and present summaries of trends and potential root causes. Develop and evaluate impact assessments related to Engineering Change Requests (ECRs) submissions. Assess global requirements in the development of training course and/or exam/certification training materials. Evaluate training materials and ensure local/global sustainability (e.g., revision control, accuracy)
• Provide moderately complex analysis on training course materials to evaluate and provide recommendations on appropriate training effectiveness measures
• Contribute process knowledge to, and develop proposed modifications to resolve moderately complex issues on Quality, Engineering, and Manufacturing projects, as part of cross-functional technical groups
• Interpret external regulations and standards as they relate to training and implementing measures to meet those requirements. Identify training related root cause and suggest corrective actions in initial non-conformance investigations
• Proactively engage stakeholders to design and develop moderately complex technical and non-technical instructional activities using various media and related training materials and tools to achieve learning objectives
• Develop and present training materials for quality system related processes
• Summarize data to develop moderately complex criteria for evaluating effectiveness of training activities
• Perform adhoc LMS functions to address the business needs
• Incidental: Other duties as assigned by management

Additional Skills

• Good computer skills in MS Office Suite
• Good written and verbal communication skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of policies, procedures, and guidelines relevant to quality compliance
• Moderate knowledge of Good Documentation Practices (GDP)
• Moderate knowledge of the capabilities within Learning Management System (LMS)
• Moderate understanding of quality regulations
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Ability to work in a team environment, including inter-departmental teams and representing the organization on specific projects
• Ability to build productive internal/external working relationships
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Education and Experience

• H.S. Diploma or equivalent
• 2-4 years of experience required