Training Support Specialist

Foundation Finance Company Careers; Rothschild (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Foundation Finance Company is seeking a Training Support Specialist to uphold training strategies and support department functions. The role reviews implementations and assesses outcomes to ensure programs prepare employees to meet company goals.

Key duties include preparing training materials, coordinating room/setup, scheduling, and maintaining records. Onboarding new staff and delivering orientation trainings are included, with supervision for content development and communications.

Qualifications

• Must be able to effectively present information to customers, clients, employees and leadership.
• Knowledge of Microsoft Office suite and any applicable role specific development or design software.
• Associate degree or equivalent in a related field is required.
• Experience with training or HR-related administration is preferred.

Responsibilities

• Perform administrative functions for the Training department, including preparing training materials, coordinating room and workstation setup, developing agendas, and documenting meeting notes.
• Create and manage scheduling for Training Specialists and the broader department, coordinating calendars across multiple team members to ensure coverage.
• Maintain accurate department logs, records, and tracking systems to support reporting and compliance.
• Monitor team progress on assignments and initiatives to ensure deadlines are met and deliverables remain on track.
• Proctor examinations and evaluate/grade assessments to support training program integrity.
• Regularly review and update training resources under supervision to ensure accuracy and relevance.
• Complete onboarding tasks for new employees to ensure a seamless experience.
• Deliver training content for new employee orientation and refresher sessions under supervision.
• Draft written training communications and instructional materials under supervision.
• Other duties as assigned; must work well under deadlines and with others.

Skills

Presentation skills

Communication skills

Team collaboration

Education

Associate degree in organizational development, human resources, education or related field

Tools

Microsoft Office

Job description

The Training Support Specialist upholds FFC’s company training strategies by supporting the Training department functions. This role reviews implementation and assesses outcomes to ensure training programs are effectively preparing employees to meet the company’s goals.

Essential Duties and Responsibilities

• Perform administrative functions for the Training department, including but not limited to preparing training materials, coordinating room and workstation setup, developing agendas, and documenting meeting notes.
• Create and manage scheduling for Training Specialists and the broader department, coordinating calendars across multiple team members to ensure optimal coverage and efficiency.
• Maintain accurate department logs, records, and tracking systems to support operational reporting and compliance.
• Monitor team progress on assignments and initiatives, proactively ensuring deadlines are met and deliverables remain on track.
• Proctor examinations and evaluate/grade assessments as required to support training program integrity.
• Regularly review and update training resources and materials under the direction of the Training Assistant Manager to ensure accuracy and relevance.
• Complete all required tasks associated with new employee onboarding, ensuring a seamless and welcoming experience for incoming staff.
• Deliver developed training content for new employee orientation, basic computer and software proficiency, and refresher training sessions under the supervision of the Training Assistant Manager.
• Draft written training communications, announcements, and instructional materials under the supervision of the Training Assistant Manager.
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

Minimum Qualifications

• Associate degree in organizational development, human resources, education or related field.
• Minimum 1-year related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively present information to customers, clients, employees and leadership.
• Knowledge of Microsoft Office suite and any applicable role specific development or design software.