Training Supervisor (open)

SYNNEX Corporation; Olive Branch (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

HYVE Solutions is seeking a Training Supervisor to lead, coach, train, and evaluate Training Specialist staff across multiple locations. You will ensure SLAs for annual training are met and collaborate with the Sr.

Quality Manager on resource planning and budgeting to sustain training efficiency in each center. The role covers classroom, one-on-one, and on-the-job training on SOPs, OSHA and safety compliance, and liaison with HR for orientation.

Qualifications

• Minimum three to five years supervisor/management experience.
• Ability to build solid, effective working relationships with others.
• Ability to work independently with minimum supervision.
• Ability to operate within an ambiguous environment and independently set team direction.

Responsibilities

• Supervise, coach, train, develop and evaluate Training Specialist staff across multiple locations.
• Ensure delivery of SLAs in all Logistics Centers for annual training.
• Assist Sr. Quality Manager with resource planning and budget to maintain training efficiencies.
• Provide classroom, one-on-one, and OJT training on SOPs and other opportunities identified by Corporate Quality.
• Coordinate HR for new employee orientation (NEO) and schedule LRC.
• Conduct OSHA and safety compliance training, and assist Maintenance with MHE training.
• Evaluate effectiveness of the training program and update documentation with Corporate Quality.
• Plan and budget to support corporate objectives and strategic initiatives.
• Meet attendance and punctuality standards.

Skills

Leadership

Delegation

Time management

Organization

Multi-tasking

Communication

Relationship building

Tools

MS Office

Job description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. JOB DESCRIPTION: Training Supervisor Supervises, coaches, trains, develops and evaluates Training Specialist staff members in multiple locations. Responsible for ensuring delivery of SLAs in all Logistics Centers for annual training. Assists the Sr. Quality Manager with the development of resource plans and budget in support of maintaining training efficiencies in each center in line with Corporate Logistics' strategic objectives. Responsible for delivery of functional End User-level training.

• * Managing Remote Human Capital - Supervises a diverse group of Logistics Center Training Specialist staff in multiple locations. Accomplishes work without considerable direction. Assists with career development and training opportunities for the Training Specialists. Responsible for measuring, reporting, and monitoring metrics associated with the delivery of services (SLAs) by individual staff members and the team.
• * Provide classroom, one-on-one, and OJT training to new and existing employees on the LC Standard Operating Procedures (SOP's), and other opportunities identified by the Corporate Quality team.
• * Provide facilitation with HR for new employee orientation (NEO), and coordinate/schedule employees for the LRC
• * Conduct annual OSHA and Safety compliance training, as well as assisting the Maintenance dept with MHE training.
• * Assist with evaluating the effectiveness of the training program.
• * Performs ongoing review and updating of existing designated training documentation in concert with Corporate Quality Team.
• * Planning / Budgeting - Assists with establishing concise and measurable organizational goals/objectives and priorities that are consistent in supporting corporate objectives. Participates in departmental, division, and corporate strategic and tactical planning processes. Represents the department and the logistics operations environment as an active participant in various strategic initiatives, projects and business-related activities that directly impact Logistics.
• * Performs additional duties as assigned
• *Meets attendance and punctuality standards

The requirements listed below are representative of the knowledge, skill, and/or ability required. Able to build solid, effective working relationships with others. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take. Able to adjust readily to change and adapt as needed. Able to set high short/long-term goals/standards of performance for self, subordinates, and others. Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level. Able to work independently with minimum supervision.

• * Ability to effectively operate within an ambiguous environment and independently set team direction, goals and objectives.
• * Strong leadership capability with effective delegation skills, strong customer service orientation and proven time management skills. Must be highly organized, detail oriented and capable of multi-tasking.
• * Minimum three to five years supervisor/management experience
• * Able to maintain confidentiality of sensitive information.

About the Role

Supervises, coaches, trains, develops and evaluates Training Specialist staff members in multiple locations. Responsible for ensuring delivery of SLAs in all Logistics Centers for annual training. Assists the Sr. Quality Manager with the development of resource plans and budget in support of maintaining training efficiencies in each center in line with Corporate Logistics' strategic objectives. Responsible for delivery of functional End User-level training. What You'll Do Managing Remote Human Capital - Supervises a diverse group of Logistics Center Training Specialist staff in multiple locations. Accomplishes work without considerable direction. Assists with career development and training opportunities for the Training Specialists. Responsible for measuring, reporting, and monitoring metrics associated with the delivery of services (SLAs) by individual staff members and the team. Provide classroom, one-on-one, and OJT training to new and existing employees on the LC Standard Operating Procedures (SOP's), and other opportunities identified by the Corporate Quality team. Provide facilitation with HR for new employee orientation (NEO), and coordinate/schedule employees for the LRC Conduct annual OSHA and Safety compliance training, as well as assisting the Maintenance dept with MHE training. Assist with evaluating the effectiveness of the training program. Performs ongoing review and updating of existing designated training documentation in concert with Corporate Quality Team. Planning / Budgeting - Assists with establishing concise and measurable organizational goals/objectives and priorities that are consistent in supporting corporate objectives. Participates in departmental, division, and corporate strategic and tactical planning processes. Represents the department and the Logistics operations environment as an active participant in various strategic initiatives, projects and business related activities that directly impact Logistics. Performs additional duties as assigned Meets attendance and punctuality standards.

What We're Looking For

• * Able to build solid, effective working relationships with others.
• * Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• * Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• * Able to adjust readily to change and adapt as needed.
• * Able to set high short/long-term goals/standards of performance for self, subordinates, and others.
• * Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
• * Able to work independently with minimum supervision.
• * Ability to effectively operate within an ambiguous environment and independently set team direction, goals and objectives.
• * Strong leadership capability with effective delegation skills, strong customer service orientation and proven time management skills. Must be highly organized, detail oriented and capable of multi-tasking.
• * Minimum three to five years supervisor/management experience
• * Able to maintain confidentiality of sensitive information.

Location: On-site

Job description: @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email [e-mail], or call [phone].

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.