Quality Training Specialist (Swing)

SYNNEX Corporation; Olive Branch (MS); On-site; USD 40,000 - 54,000; Full time

Job summary

HYVE Solutions seeks a Training Specialist I to work with operations managers and associates in our US facilities. The role focuses on measuring production quality, applying learning tools, and driving skill development across departments.

The ideal candidate will present training content, refine methods, and support SOP updates while meeting deadlines and maintaining a positive, customer-focused attitude.

Qualifications

• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook.
• High School diploma or GED required.
• Excellent communication skills across groups and levels.
• Comfortable speaking to groups and individuals, providing feedback.

Responsibilities

• Maintains expert knowledge in multiple departments and improves processes.
• Refines learning tools and techniques for better outcomes.
• Assists in measuring learning effectiveness and impact.
• Gathers insights for area managers and supports cross-training.
• Updates SOPs and certifies associates and managers as needed.
• Supports peak and non-peak training plans and deadlines.
• Demonstrates a proactive, customer-obsessed mindset.

Skills

Excel

PowerPoint

Outlook

Excellent communication

Public speaking

Feedback delivery

Team collaboration

Active listening

Technical aptitude

Education

High School diploma or GED

Job description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Training Specialist I The Trainer works with operations managers, area managers, production assistants and associates.

Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will measure production quality and quantity and applies learning tools to improve both.

Responsibilities

• Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas
• Refines learning tools and techniques
• Assists in measuring the effectiveness of learning
• Measure’s impact of his/her development efforts
• Improves associates' job-related skills; develops, maintains, and applies learning tools (methods, checklists and skill building agreements) to encourage associate development
• Identifies areas for associate cross training and support and implements the\ training to support the objective
• Supports the updating of SOPs and SOP certification of associates and managers
• Assists in driving success of peak and non-peak training plans
• Meets time commitments and deadlines, is goal oriented
• Checks and tests for understanding
• Gives insight to area managers

Requirements

• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook
• High School diploma or GED
• Excellent communication skills
• Comfortable talking in front of a group as well as one-on-one with an individual
• Ability to give and receive feedback effectively
• Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention)
• Ability to follow up
• Proven people skills
• Works hard for the success of others, constantly remains “customer obsessed”
• Demonstrates a positive “can do” demeanor and has fun and gains energy from with others
• Is an active listener
• Is a technical expert
• Demonstrated ability to consistently function at 100% of expectations
• Understands upstream and downstream variances
• Prior training, teaching or presentation experience
• Previous experience as a trainer or PA
• Willingness to work in different areas as required by training needs
• Excellent attendance

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business.

Diversity and inclusion make us all better.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX).

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.