Training Supervisor

Jamestown--yorktown-Foundation; Williamsburg (VA); On-site; USD 46,000 - 50,000; Full time

Job summary

Jamestown-Yorktown Foundation is seeking a Training Supervisor to lead onboarding and ongoing development for Learning Facilitators across Jamestown Settlement and the American Revolution Museum at Yorktown. You will design programs, build an online learning catalog, and supervise staff to ensure consistent, high-quality student programming.

The role emphasizes collaboration with HR, program leadership, and subject-matter experts to align training with strategic goals and evaluative standards.

Qualifications

• Knowledge of adult training methodology and instructional design; ability to translate complex information into accessible learning experiences.
• Project management and organizational skills to handle multiple training initiatives, timelines, stakeholders, and priorities.
• Strong written, verbal, and interpersonal communication; ability to collaborate with staff, leadership, subject-matter experts, and mentors.
• Experience supervising and mentoring a diverse staff, setting expectations, and monitoring progress.
• Ability to observe and evaluate performance, provide feedback, and coach toward improved practice.
• Ability to review evaluations and staff observations to identify training needs and inform priorities.

Responsibilities

• Plan, organize, and execute School Programs team onboarding and training in alignment with the agency’s goals and Interpretive Plan.
• Develop onboarding programs to prepare Learning Facilitators for effective delivery of JYF educational programming.
• Design in-person and online learning experiences aligned with educational goals and adult learning best practices.
• Create annual training calendars addressing staff knowledge gaps and advancing educational initiatives.
• Develop mentor training and train-the-trainer programs; observe sessions and provide feedback and coaching.
• Maintain an online learning catalog supporting content knowledge and program delivery.
• Provide day-to-day supervision, communicate expectations, conduct evaluations, and address performance issues.
• Collaborate with Hiring Managers, HR, Education Resource Specialists, mentors, and leadership to align hiring, onboarding, training, and development.
• Track and analyze professional development participation and outcomes to inform priorities and standards for facilitators.

Skills

Adult training

Project management

Communication skills

Staff supervision

Performance coaching

Training analysis

Job description

Title: Training Supervisor

State Role Title: Education Support Spec III

Hiring Range: $46,000.00 - $50,000.00

Pay Band: 4

Agency: Jamestown-Yorktown Foundation

Location: Williamsburg, VA

Agency Website: jyfmuseums.org

Recruitment Type: General Public - G

Job Duties

The Training Supervisor plans, organizes, and executes School Programs team onboarding and training in alignment with the agency’s strategic goals and Interpretive Plan. This position supports Learning Facilitators in their development and growth to ensure effective and consistent delivery of high-quality student programs at Jamestown Settlement, the American Revolution Museum at Yorktown, and through in-classroom outreach.

• Develop and deliver comprehensive onboarding programs that prepare new Learning Facilitators to confidently and effectively deliver JYF educational programming.
• Design and implement engaging in-person and online learning experiences aligned with JYF’s educational goals, evaluation standards, and best practices in adult learning.
• Identify staff knowledge and skill gaps and create an annual training calendar that strengthens staff capacity and advances JYF educational initiatives.
• Develop and facilitate mentor training and train-the-trainer programs; observe training sessions and provide feedback and coaching to strengthen instructional practice.
• Develop and maintain an online learning catalog supporting content knowledge, educational methodology, and program delivery.
• Provide day-to-day staff supervision, communicate performance expectations, provide constructive feedback, complete performance evaluations, and address and document performance issues.
• Collaborate with Hiring Managers, HR, Education Resource Specialists, internal subject-matter experts, mentors, and School Programs leadership to align hiring, onboarding, training, and professional development efforts.
• Track and analyze professional development participation and outcomes, review teacher evaluations and supervisor observations, and use findings to inform training priorities and maintain consistent standards for Learning Facilitators to be cleared to deliver programs.
• Learn and deliver JYF’s catalog of student program offerings.

Minimum Qualifications

• Knowledge of adult training methodology and skills in instructional design and training facilitation, with the ability to translate complex information into engaging, accessible learning experiences.
• Project management and organizational skills, including the ability to manage multiple training initiatives, timelines, stakeholders, and competing priorities and adapt training plans.
• Written, verbal, and interpersonal communication skills, including the ability to explain information clearly and collaborate with staff, leadership, subject-matter experts, and mentors.
• Demonstrated skills in supervising and mentoring a diverse staff, including communicating expectations and monitoring staff progress.
• Demonstrated ability to observe and evaluate performance, provide constructive feedback, and coach staff toward improved practice.
• Ability to review evaluation information and staff observations, identify staff learning needs, and use findings to inform training priorities.

Additional Considerations

• Knowledge of museum education techniques and resources.
• Experience developing and maintaining online or asynchronous learning resources.
• Experience developing and facilitating mentor training or train-the-trainer programs.
• Experience delivering educational or interpretive programs to students in museum or classroom settings.

Contact Information

Name: Coy Mozingo

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022 - February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.