Training Supervisor

Nyc-Administration-For-Children; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

The Administration for Children’s Services (ACS) is seeking a Training Supervisor for the James Satterwhite Academy to oversee onboarding and staff development for Child Protective Service workers. The role ensures compliance with safety protocols, supports curriculum updates, and coordinates training across ACS and partner agencies.

The position reports to the Senior Director of Child Welfare Training and plays a key part in enhancing frontline staff effectiveness and program quality.

Qualifications

• Bachelor’s degree from an accredited college is required.
• 30 semester credits toward MSW or related graduate degree is required.

Responsibilities

• Liaise with DCP leadership and ACS offices to coordinate onboarding and training for new and in-service staff.
• Coordinate attendance at training sessions offered by Satterwhite Academy.
• Participate in curriculum development and revision.
• Promote safety interventions and ensure proper investigative practice and relevant laws and policies.
• Facilitate trainer development sessions and support CPS trainers and staff.
• Manage lead virtual course offerings.
• Coordinate staff development activities for new/revised policies.
• Evaluate the performance of JSA CPS trainers (7–8 staff).
• Maintain knowledge of the JSA CPS Core Learning Program and Core Phase I/II programs.

Education

Bachelor's degree

Graduate school credits toward MSW

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,050.00

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST SUPERVISOR.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Policy, Planning and Measurement (PPM) collaborates with every ACS division to guide systems analysis and strategic systems improvement; assure quality of practice at ACS and its provider agencies; professionalize the frontline workforce; bring knowledge into practice; provide research and analytic support; and plan and develop new programs and policies.

The James Satterwhite Academy (JSA) onboards hundreds of Child Protective Service Workers (CPS) each fiscal year. CPS are required to be well trained as investigators of child safety. The Training Supervisor provides expert guidance and support and supervises child welfare trainers, covers for juvenile justice training unit, leads special projects and work in close collaboration with our partners at the Office of Training and Workforce Development. This vacancy directly supports the hiring/training of front-line staff and services for children’s and families via DCP, DYFJ and Providers.

Reporting to the Senior Director of Child Welfare Training, the scope of work is highlighted below which this person will be responsible for:

• JSA Training Department liaisons with high level DCP leadership, the Children’s Center leadership, and our Provider Agencies, FCLS and ACS Office of Human Resources to coordinate onboarding and training for newly hired and in-service staff.
• Other ACS programs and agencies contracted by ACS with issues related to the courses and attendance at training sessions offered by Satterwhite Academy (JSA). We strive to facilitate and promote consistent attendance to all its regularly offered training opportunities at ACS.
• Participate in curriculum development and revision.
• Implement and ensures the safety of children and families by promoting and facilitating safety interventions, protocols and ensuring proper investigative practice, laws, policies, and procedures are followed in instances of child protective child neglect and abuse cases.
• Facilitate trainer development sessions and works closely with CPS Trainers and participants experiencing difficulties in understanding case management and promotes understanding and tools to establish priorities and work schedules.
• Manage lead virtual course offerings.
• Coordinate staff development activities as it relates to new/revised policies/procedures.
• Evaluate the Job performance of 7-8 JSA Child Welfare trainers.
• Knowledge and expertise of the JSA Child Protective Specialists Core Learning Program and JSA Child Welfare Core Phase I and Core Phase II programs.

ADDITIONAL INFO

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

CHILD PROTECTIVE SPECIALIST SU - 52367

Minimum Qualifications

A baccalaureate degree from an accredited college and 30 semester credits toward a Master of Social Work degree or toward a graduate degree in a related field; plus, eighteen months of child protective casework experience.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.