Training Supervisor

NYC Administration for Children's Services; New York (NY); On-site; USD 100,000 - 121,000; Full time

Job summary

The James Satterwhite Academy (JSA) within ACS is seeking a Training Supervisor to oversee CPS training programs and staff development. This role supports onboarding, curriculum development, and coordination with DCP leadership and provider agencies.

Applicants must have a baccalaureate degree and 18 months of child protective casework experience; open to eligible 55-a program candidates. Salary ranges from $100,050 to $121,290 with federal loan forgiveness programs and NYC residency not

Qualifications

• Bachelor’s degree required with 30 semester credits toward a Master of Social Work or related field.
• Eighteen months of child protective casework experience required.

Responsibilities

• Liaise with DCP leadership and ACS divisions to coordinate onboarding and training.
• Coordinate staff development activities and training sessions.
• Develop and revise training curricula and participate in program evaluations.
• Ensure safety and adherence to investigative practices, laws, and policies in child protection contexts.

Skills

Training coordination

Onboarding

Curriculum development

Education

Baccalaureate degree

MSW credits 30

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,050.00

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST SUPERVISOR.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Policy, Planning and Measurement (PPM) collaborates with every ACS division to guide systems analysis and strategic systems improvement; assure quality of practice at ACS and its provider agencies; professionalize the frontline workforce; bring knowledge into practice; provide research and analytic support; and plan and develop new programs and policies.

The James Satterwhite Academy (JSA) onboards hundreds of Child Protective Service Workers (CPS) each fiscal year. CPS are required to be well trained as investigators of child safety. The Training Supervisor provides expert guidance and support and supervises child welfare trainers, covers for juvenile justice training unit, leads special projects and work in close collaboration with our partners at the Office of Training and Workforce Development. This vacancy directly supports the hiring/training of front-line staff and services for children’s and families via DCP, DYFJ and Providers.

Responsibilities

• JSA Training Department liaisons with high level DCP leadership, the Children’s Center leadership, and our Provider Agencies, FCLS and ACS Office of Human Resources to coordinate onboarding and training for newly hired and in-service staff.


• Other ACS programs and agencies contracted by ACS with issues related to the courses and attendance at training sessions offered by Satterwhite Academy (JSA). We strive to facilitate and promote consistent attendance to all its regularly offered training opportunities at ACS.


• Participate in curriculum development and revision.


• Implement and ensures the safety of children and families by promoting and facilitating safety interventions, protocols and ensuring proper investigative practice, laws, policies, and procedures are followed in instances of child protective child neglect and abuse cases.


• Facilitate trainer development sessions and works closely with CPS Trainers and participants experiencing difficulties in understanding case management and promotes understanding and tools to establish priorities and work schedules.


• Manage lead virtual course offerings.


• Coordinate staff development activities as it relates to new/revised policies/procedures.


• Evaluate the Job performance of 7-8 JSA Child Welfare trainers.


• Knowledge and expertise of the JSA Child Protective Specialists Core Learning Program and JSA Child Welfare Core Phase I and Core Phase II programs.

Additional Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Minimum Qualifications

A baccalaureate degree from an accredited college and 30 semester credits toward a Master of Social Work degree or toward a graduate degree in a related field; plus, eighteen months of child protective casework experience.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

$100,050.00 – $121,290.00