Training Specialist II

City of Atlanta, GA

Atlanta (GA)

On-site

USD 60,000 - 90,000

Full time

7 hours ago

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Job summary

The City of Atlanta's Organizational Development unit seeks a Training Specialist II to deliver employee development training citywide, including management and staff across departments. You will implement, administer, and evaluate development programs, leveraging LMS tools and multiple delivery formats.

This in-office role requires collaboration with senior training staff, strong adult learning knowledge, and the ability to meet deadlines while staying current with industry trends.

Qualifications

Education and experience aligning with adult learning and development.
Minimum 3 years of employee development training experience.

Responsibilities

Facilitates Nontechnical Core Skills training for all employee levels.
Uses needs assessment tools to identify training needs and program effectiveness.
Supports online New Hire Orientation (NEO) initiatives.
Assesses training needs via surveys, interviews, focus groups and manager input.
Presents training programs using multiple formats (in-person, virtual, group discussion).
Updates LMS User Manuals and schedules using MS Outlook.
Collaborates to update LMS documentation and training materials.
Evaluates training programs via surveys and 60/90-day follow-ups using Kirkpatrick model.
Keeps knowledge of latest trends in professional training and development.
Interacts with senior staff to confirm objectives and constraints.

Skills

Adult learning principles

Needs assessment tools

Communication skills

Organizational & time management

Collaboration with internal/external

MS Office Suite

LMS experience

Adobe Creative Suite

AV & presentation tech

Delivery of PD courses

Education

Bachelor’s Degree in Education, Human Resources, Business or related field

Tools

MS Forms

SurveyMonkey

LMS

MS Outlook

Adobe Creative Suite

Job description

General Description and Classification Standards:

Training Specialist II is a role within the Organizational Development unit of the Department of Human Resources. The Training Specialist II delivers employee development training to management/staff for the City of Atlanta/Department of Aviation. This is an experienced professional who implements and administers development and training programs for all employees citywide.

Supervision Received:

Performs work under general supervision with review and advice from Training Manager II/Organizational Development Executive Director.

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

Facilitates Nontechnical Core Skills training on behalf of Individual Contributors, Supervisors, Managers and Leaders for the City of Atlanta/Department of Aviation.
Uses needs assessment tools to identify need for and to determine effectiveness of educational programs.
Supports online NEO: The Virtual Experience (New Hire Orientation).
Assesses training and development needs from surveys, interviews, focus groups and communication with managers, instructors, and internal customers.
Present training programs using various forms and formats including group discussion, simulation, videos, In-Person Instructor-Led Facilitation and Virtual Instructor-Led Facilitation.
Assists Training Coordinator, Sr. with Learning Management System (LMS) duties.
Assists Training Coordinator, Sr. with scheduling utilizing MS Outlook.
Collaborates and Partners with Training Coordinator, Sr. to update LMS User Manuals for Employees and Learning Specialists.
Assesses training materials prepared by Instructional Designers.
Evaluates the effectiveness of training programs through training surveys and 60/90-day follow-up sessions utilizing the Kirkpatrick Model.
Evaluates program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in Professional Training and Development.
Consults with senior training staff to confirm program, system objectives, operational procedures and system/program constraints.
May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

Knowledge of adult learning principles, methods, and best practices
Knowledge of assessment tools (MS Forms, SurveyMonkey, etc.).
Strong communication skills (verbal, written and active listening skills).
Strong organizational, planning and time management skills.
Collaboration Skills with Internal and External Customers/Clients.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook) and related software.
Experience with LMS, and Adobe Creative Suite software and systems
Skilled in using Audio/Visual and other presentation equipment, including Smartboards and Virtual Platforms.
Reliable transportation when conducting training sessions, consultations, meetings off-site/other locations.
Ability to interface with a wide variety of job-class and skill levels.
Ability to deliver Professional Development courses.
Ability to evaluate and research training options and alternatives
Ability to analyze needs assessments and areas of strengths and areas of opportunity.
Ability to meet critical deadlines and execute projects/initiatives

Qualifications

Minimum Qualifications:

Education and Experience –

1. Bachelor’s Degree in Education, Human Resources, Business or related field.
2. Minimum of 3 years of employee development training, and development of adult learning content experience.

This job requires mandatory in office work only.

Licensures and Certifications -

None required.

Preferred Requirements -

Bachelor’s Degree in Education/Teaching, Human Resources, Business or related field.
Ability to facilitate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching.
Professional Development Certifications, preferred
Knowledge of adult instructional, and learning theory principles.
Proficient in the use of an LMS (Learning Management System)

This is an "in office" position. Physical lifting and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements:

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Job Info