Training Specialist - Energy

Cedaorg; Chicago (IL); On-site; USD 30,334 - 32,125; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Generous PTO

Job summary

Cedaorg is seeking a full-time Training Specialist in Chicago to coordinate training programs for internal staff and external partners. Responsibilities include delivering trainings, developing materials, and collaborating with teams to assess training needs. The ideal candidate will have an Associate’s degree or 3 years of experience in a customer service or training environment, along with strong communication skills. Competitive benefits include medical, dental, vision insurance, and generous PTO.

Qualifications

• Experience in a customer service or training-related environment is essential.
• Strong organizational and multitasking abilities are critical.
• Proficiency in Microsoft Office, Outlook, and training tools is required.

Responsibilities

• Coordinate the design, delivery, and continuous improvement of training programs.
• Conduct Partner Site Intake training programs including registration and instruction.
• Develop training materials, job aids, and multimedia presentations.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Organizational abilities

Bilingual in English and Spanish

Education

Associate’s degree or at least 3 years of experience

Tools

Learning management systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Training Specialist - Energy

Full-Time Professional Central, Chicago, IL, US

Salary Range: $22.02 To $23.32 Hourly

Join CEDA as a Training Specialist!

Type: Full-Time, non-exempt

CEDA (Community and Economic Development Association) is a dynamic nonprofit on a mission to empower communities and fight poverty. We are looking for a Training Specialist to join our Energy Services Department and support the development of high-quality training programs for staff and partner sites.

What You’ll Do:

• Coordinate the design, delivery, and continuous improvement of training programs for internal staff and external partners.
• Conduct Partner Site Intake training programs, including registration, instruction, and testing.
• Deliver training aligned with organizational goals and program requirements.
• Collaborate with internal teams to assess evolving training needs as policies and procedures change.
• Develop training materials, job aids, and multimedia presentations.
• Support the creation of testing and certification processes.
• Maintain training records and complete required documentation and reports.
• Monitor compliance and recommend corrective actions when needed.
• Conduct post-training surveys and gather feedback from participants.
• Provide “Train the Trainer” sessions to team leads and coordinators.
• Perform other duties as assigned.

Why Join Us?

Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more!
Professional Growth: Contribute to impactful initiatives in a collaborative, mission‑driven environment.
Make an Impact: Your work helps strengthen programs that directly support communities in need.

What We’re Looking For:

Required:

• Associate’s degree or at least 3 years of experience in a customer service or training‑related environment.

Preferred:

• Experience with learning management systems and web‑based training tools
• Bilingual in English and Spanish
• Experience in a nonprofit organization
• Strong communication and presentation skills
• Excellent interpersonal and customer service skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office, Outlook, and training tools
• Ability to translate complex program requirements into effective training
• Ability to travel frequently within Cook County and occasionally beyond
• Must have reliable transportation, valid driver’s license, and insurance

Ready to Make a Difference?

Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see job description for further details.

CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non‑discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.