Training Specialist: Design & Deliver Engaging Learning

Fortegra; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Full benefits package (medical, dental

Tuition assistance

401(k) and disability coverage

Job summary

Fortegra in Jacksonville, FL is seeking a Training Specialist to design, deliver, and coordinate onboarding, performance improvement, and ongoing professional development programs. You will partner with business leaders and SMEs to create engaging learning that improves knowledge, skills, and performance across the organization.

You will develop materials, coordinate schedules, track completion and certification, and ensure consistency of training content.

Qualifications

• High School Diploma or equivalent.
• 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields.
• Experience facilitating both virtual and classroom-based training.
• Experience creating training materials and learning content.

Responsibilities

• Facilitate instructor-led, virtual, and blended learning programs.
• Conduct new hire onboarding and departmental training sessions.
• Deliver refresher training and upskilling opportunities for existing employees.
• Adapt facilitation techniques to meet diverse learning styles and audience needs.
• Evaluate learner participation and engagement during training sessions.

Skills

Instructor-led training

Virtual training

Blended learning

Training material creation

Presentation & facilitation

Learning analytics

Project management

Effective communication

Education

High School Diploma or equivalent

Tools

Articulate Rise

Storyline

LMS platforms

Microsoft Office

Job description

Fortegra in Jacksonville, FL is seeking a Training Specialist to design, deliver, and coordinate onboarding, performance improvement, and ongoing professional development programs. You will partner with business leaders and SMEs to create engaging learning that improves knowledge, skills, and performance across the organization.

You will develop materials, coordinate schedules, track completion and certification, and ensure consistency of training content.