Training Specialist (Course Manager/Developer).

Air Force Services Agency; Del Rio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Air Force Services Agency seeks an instructional systems support specialist to manage LMS and Blackboard platforms, develop and evaluate training programs, and facilitate in-residence courses with SMEs. You will apply ADDIE processes to determine course content and create engaging educational materials for air force staff across the organization.

Responsibilities include reporting on LMS usage, evaluating instructor performance, and collaborating to align training with strategic initiatives.

Qualifications

• Experience with cradle-to-grave lifecycle of training programs.
• Ability to interpret instructions, policies, and procedures.
• Experience with interactive distance learning software for online and classroom delivery.

Responsibilities

• Provides LMS/Bb administration and support for training programs.
• Delivers classroom instruction and facilitates AFSVC in-residence courses with SMEs.
• Applies ADDIE and ISD processes to develop course content and training materials.
• Evaluates training objectives, instructor performance, and program effectiveness.
• Develops curriculum materials, training exercises, and visual aids for adult learners.
• Generates reports on LMS usage and course completion.

Skills

LMS platforms

Blackboard Bb

Instructional Systems Design

ADDIE training process

Microsoft Office (Word, Excel, PowerPt

Job description

Duties

Provides administrative and operational support for Learning Management System (LMS) platforms and Blackboard (Bb) e-learning platforms in the development, management, and evaluation of AFSVC training programs. Applies the Instructional System Design (ISD) process to deliver professional development courses and functional training impacting Legacy Services activity managers, assistant managers, flight chiefs, and Force Support Squadron (FSS) staff Air Force-wide. Provides classroom instruction and classroom facilitation for AFSVC in-residence courses in concert with Subject Matter Experts (SMEs) in the execution of functional training. Applies the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) training process in determining course content for Services functional training programs. Assists subject matter experts in developing and organizing curriculum, such as training exercises, materials, visual aids, media, and other educational content in support of adult learners. Evaluates whether lesson objectives and criterion objectives support the instructional development plan. Evaluates instructor performance and the effectiveness of training programs, providing recommendations for improvements. Develops and conducts competency/performance-based training and AFSVC staff development and education programs in four major areas: professional development, employee development, resiliency, and personal enhancement. Administers tasks and tracks data associated with the LMS/Bb to provide reporting on usage and course completion. Partners with industry in developing professional training and certification programs. Assists with AFSVC strategic plan initiatives. Analyzes, designs, develops, implements, and evaluates training programs, strategies, methods, and content for the professional development of Force Support Squadron (FSS) activity managers and flight chiefs. Establishes, conducts, and evaluates special training and education programs for AFSVC staff to aid in their development and professional growth. Provides consultation to other AFSVC personnel in determining course content development for activity-specific training programs, to include developing objectives, student outcomes, classroom materials, training methods, student evaluation methods, and program evaluations.

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

Demonstrated experience managing the cradle-to-grave lifecycle of training programs. Progressive experience with interpreting instructions, policies, and procedures. Experience with interactive distance learning software techniques used in training program development for online and classroom delivery.

Desired Experience

Desired working experience with platforms and methodologies such as Learning Management System (LMS) platforms, Blackboard (Bb) e-learning platforms, Instructional Systems Design (ISD), or Analyze, Design, Develop, Implement, Evaluate (ADDIE) training processes.

Knowledge, Skills And Abilities (KSA's)

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the

Following Areas

• Ability to use Microsoft Office software such as Word, Excel, and PowerPoint.
• NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

• Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre‑employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.