Training Specialist (Learning Coordinator/ Content Developer).

Air Force Services Agency; Del Rio (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Air Force Services Agency seeks an Instructional Designer to support the Blackboard e-learning platform, administer the LMS, and manage Bb help desk functions. The role includes developing interactive online training products using ISD, analyzing content, and ensuring timely delivery within budget.

The successful candidate will design, revise, and evaluate online/onsite training programs for AFSVC staff, conduct classroom instruction as needed, and provide reporting on course usage and

Qualifications

• Requires proven experience with online learning development and design using authoring tools and online technologies.
• Experience with administering/operating Learning Management systems.
• Experience with interactive distance learning software techniques used in training program development for online and classroom delivery.
• Requires working experience with instructional systems, design methods, and concepts.

Responsibilities

• Provide full range of admin and operational support to Bb LMS and Bb help desk functions, including permission groups and password restoration.
• Develop interactive online e-learning products using ISD concepts to determine objectives and presentation methods within budget constraints.
• Administer virtual registration for online and in-residence courses for AFSVC/VIT and manage content revisions.
• Create and reorganize course content to meet desired length and learning objectives; ensure on-schedule production.
• Provide LMS/Bb reporting on usage and course completion; track data and analyze trends.
• Collaborate with industry professionals to develop training and certification programs.
• Assist with AFSVC strategic plan initiatives and organizational goals.

Skills

Curriculum development

ADDIE methodology

Instructional design

Job description

Duties

Provides full range of administrative and operational support to Blackboard (Bb) e-learning platform. Administers the Learning Management System (LMS) and Bb help desk function to include setting permission groups and password restoration for Unit Training Managers and Bb student enrollment ensuring customers' needs are met. Responsible for producing a wide range of interactive online e-learning products using Instructional System Design concepts and methods to conduct in-depth concise learning content analysis, determine and establish performance learning objectives, and presentation methods working within identified budget constraints. Administers virtual registration process for on-line and in-residence courses for AFSVC/VIT. Creates new products using existing content files and resource files and deletes or reorganizes content to accommodate desired course length and learning objectives. Makes revisions to on-line course material as required based on internal /external customer feedback. Ensures production or course content remains on schedule. Corrections and changes are approved by competent authority and are incorporated into the final product. Administers tasks and tracks data associated with the LMS/Bb to provide reporting on usage and course completion. Partners with industry develop professional training and certification programs. Assists with AFSVC strategic plan initiatives. Analyzes, designs, develops, implements, and evaluates training programs, materials, training methods, and training aids for the professional development of Force Support Squadron (FSS) activity managers, assistant managers, and flight chiefs. Establishes, conducts, and evaluates special training and education programs for AFSVC staff to aid in their development and professional growth. Provides consultation to other AFSVC personnel in determining course content development for activity specific training Programs, to include developing objectives, student outcomes, classroom materials, training methods, student evaluation methods, and program evaluations. Conducts analysis of training to advise leadership on matters such as training effectiveness, training program initiatives and status of current training programs. Conducts classroom instruction to include lecture, hands-on performance, guide case analysis, and computer-generated programs.

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.

Qualifications

Who May Apply

Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/24/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

Requires proven experience with online learning development and design using authoring tools and online technologies. Experience with administering/operating Learning Management systems. Experience with interactive distance learning software techniques used in training program development for online and classroom delivery. Requires working experience with instructional systems, design methods, and concepts.

Desired Experience

Proven experience as an Instructional Designer and understanding of adult learning concepts. Experience with Adobe design software. Working experience with computer software applications, electronic mail, report writing, and various written communications.

Knowledge, Skills And Abilities (KSA's)

• Ability to develop curriculum.
• Ability to apply instructional systems design (ISD) principles across the full ADDIE lifecycle: analysis, design, development, implementation, and evaluation
• NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

• Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.