Training Specialist - Ambulatory Education

PeaceHealth; Bellingham (WA); On-site; USD 90,547,000 - 135,820,000; Full time

Job summary

PeaceHealth is seeking a Training Specialist - Ambulatory Education for a full-time, day position. The role completes the analysis, design, development, implementation and evaluation of caregiver and leadership development programs and courses.

It collaborates with leaders, program managers, analysts and other training professionals to achieve strategic goals and curriculum development. Responsibilities include developing standardized orientation and leadership programs, creating instructor

Qualifications

• 2+ years of training or equivalent experience, preferably in healthcare.
• Experience with projection equipment and/or webinar technology.
• Preferred: Experience in a large or multi-campus organization.
• Preferred: Epic training experience or certification.

Responsibilities

• Designs, analyzes, develops, implements and evaluates training programs using PeaceHealth standards.
• Uses ROI methodology to measure results against objectives.
• Develops instructor manuals, training materials and job aids; mentors others.
• Coordinates system-wide training and collaborates with LD and leadership teams.

Skills

Training delivery

Project management

ROI analysis

Educational technology

LMS

Public speaking

Education

Bachelor's degree

Master's degree (Education)

Master's degree (Instructional Design)

Tools

LMS platforms

Projection equipment

Webinar technology

Job description

Description

PeaceHealth is seeking a Training Specialist - Ambulatory Education for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $31.60 - 47.40. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Completes the analysis, design, development, implementation and evaluation of caregiver (including providers) and leadership development programs and courses. Consults with leaders, program managers, analysts and other training professionals on training needs. Collaborates with other Learning and Development (LD) functions, operational and support departments in system-wide training assessments and curriculum development to achieve strategic goals and initiatives. Partners to design and deliver standardized system orientation such as new hire, department-specific, new manager and CareConnect as well as leadership development and other training programs.

Essential Functions

• Completes the analysis, design, development, implementation and evaluation of educational programs using PeaceHealth training standards, processes, and templates.
• Utilizes ROI methodology to measure and compare results to desired outcomes and objectives.
• Completes performance analysis to identify gaps and root causes of caregiver, provider or leader performance gaps. Collaborates with operational leadership to identify and apply the appropriate intervention. Where indicated, design and deliver training interventions.
• Consults, communicates and educates others on training standards, adult learning, training and curriculum methodologies, skills validation, and training effectiveness as needed.
• Networks with other Learning and Development functions to promote sharing, collaboration and development of common training programs to support organizational strategies and training needs.
• Develops and maintains appropriate instructor manuals, training materials, job aids and documentation procedures using standardized tools and templates.
• Develops and implements Train the Trainer programs for other Learning and Development roles, super users, preceptors and support services’ caregivers. Serves as a mentor to others.
• Supports large scale implementations by providing system or regional coordination of training.
• Conducts education and training demonstrating proficiency in contemporary teaching strategies and modalities.
• Provides the Caregiver Resource Center with information on current training and standards for training documentation.
• Works with Learning and Development, program managers, analysts and others to assess and develop training to meet system or departmental needs.
• Provides data to document training and validate competency in the learning management system.
• Assesses caregiver and leadership satisfaction with training and evaluates impact and value.
• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: or equivalent knowledge and skills obtained through a combination of education, training and experience and
• Master's Degree Preferred: Education or
• Master's Degree Preferred: Instructional Design or similar area.

Experience

• Minimum of 2 years Required: Training or equivalent experience, preferably in healthcare and
• Required: Experience with projection equipment and/or webinar technology. and
• Preferred: Experience in a large or multi-campus organization and
• Preferred: Additional training or certification in adult learning, education, instructional design or human performance improvement and
• Preferred: Experience implementing Epic systems, with understanding workflows and delivering Epic training and
• Preferred: Experience with large scale technology implementation development and

Credentials

• Preferred: EPIC Certification

Skills

• Proficient in the use of MS Office applications (Outlook, Excel, Word and PowerPoint). (Required)
• Knowledgeable in the use and application of ROI and Human Performance Technology to Learning and Development. (Required)
• Project management skills. (Required)
• Excellent verbal and written communication skills. (Required)
• Technical training development and learning management systems (LMS). (Preferred)
• Ability to travel up to 50% of the time. (Required)
• Flexible schedule. (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.
• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are

• Full medical/dental/vision coverage
• 403b retirement plan employer base and matching contributions
• Paid time off
• Employer-paid life and disability insurance with additional buyup coverage options
• Tuition and continuing education reimbursement
• Wellness benefits, and expanded EAP and mental health program

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

EEO Affimative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.