Training Specialist

Coastal Horizons; Wilmington (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Educational loan repayment programs

401(k) retirement plan

Paid time off & holidays

Diversity initiatives

Job summary

Coastal Horizons Center in North Carolina seeks a Training Specialist to coordinate, deliver, and evaluate employee training programs that support compliance, workforce development, and operational excellence.

This role partners with leaders to identify training needs, facilitate instructor-led and virtual learning, and maintain accurate training records. Travel to agency locations throughout our service area is required for on-site training and support.

Qualifications

• Bachelor’s degree in Education, Training and Development or related field.
• Experience with LMS and web-based training platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, presentation, and communication skills.
• Valid North Carolina driver’s license or ability to obtain upon hire.

Responsibilities

• Plan, coordinate, and facilitate instructor-led and virtual employee training programs.
• Deliver required trainings (First Aid/CPR, CPI, EHR/Welligent, new employee orientation).
• Coordinate all training logistics (scheduling, materials, registrations, setup, equipment).
• Maintain accurate training records and use Relias LMS for documentation.
• Generate quarterly compliance reports and training metrics for leadership.
• Audit records to ensure compliance with policies and accreditation requirements.
• Travel regularly to agency locations to provide onsite training and support.

Skills

Communication skills

Organizational skills

Presentation skills

Multi-tasking

Microsoft Office

Education

Bachelor's degree or equivalent in Education/Training

Tools

Relias LMS

Web-based training platforms

Microsoft Office Suite

Job description

Coastal Horizons Center is seeking a dynamic and engaging Training Specialist to coordinate, deliver, and evaluate employee training programs that support organizational compliance, workforce development, and operational excellence. This position plays a critical role in ensuring employees receive high-quality onboarding, regulatory, clinical, and professional development training while maintaining compliance with agency, state, and accreditation requirements.

This Training Specialist partners with leaders across the organization to identify training needs, facilitate instructor‑led and virtual learning, maintain accurate training records, and support continuous employee development. This position requires frequent travel to agency locations throughout our service area.

JOB TITLE

Training Specialist

LOCATION

Hybrid – must live in North Carolina

REPORTING SITE

Wilmington, NC – Coastal Horizons Center, Inc.

SCHEDULE

Full‑Time

What You'll Do

• Plan, coordinate, and facilitate instructor‑led and virtual employee training programs.
• Deliver agency‑required training, including First Aid/CPR, Crisis Prevention Intervention (CPI), Electronic Health Record (EHR/Welligent), new employee orientation, and other designated courses.
• Coordinate all aspects of training logistics, including scheduling, registration, materials, classroom setup, equipment, and participant communication.
• Utilize adult learning principles and engaging instructional techniques to enhance employee learning and retention.
• Maintain accurate employee training records in the Relias Learning Management System (LMS).
• Upload training certificates, verify completion of internal and external courses, and ensure documentation is current.
• Generate quarterly compliance reports, annual training summaries, and other training metrics for leadership.
• Audit employee training records to ensure compliance with agency policies, licensing standards, accreditation requirements, and regulatory guidelines.
• Monitor mandatory training completion and communicate compliance status with supervisors and leadership.
• Collaborate with department leaders to assess organizational training needs and recommend learning solutions.
• Assist with the development, revision, and continuous improvement of training curriculum and educational materials.
• Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• Maintain current instructor certifications and remain knowledgeable of best practices in adult learning and workforce development.
• Travel regularly to agency locations to provide onsite training and support.

What We're Looking For

• Bachelor’s degree in Education, Training and Development, Human Resources, Human Services, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Previous experience as a Training Specialist, Training Coordinator, Corporate Trainer, Training Facilitator, or similar role preferred.
• Experience planning, coordinating, and facilitating multiple employee or corporate training programs.
• Experience using Learning Management Systems (LMS) and web‑based training platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, presentation, and communication skills.
• Strong ability to manage multiple priorities while meeting deadlines.
• Experience with e‑learning platforms and virtual training technologies preferred.
• Current or ability to obtain instructor certifications in First Aid/CPR, Crisis Prevention Intervention (CPI), and other agency‑designated training programs preferred.
• Valid North Carolina driver's license (or ability to obtain upon hire).
• Driving record that meets the agency's motor vehicle insurance eligibility requirements.
• Current automobile liability insurance and access to a reliable personal vehicle for business travel.

Why Coastal Horizons

For more than 50 years, Coastal Horizons Center has been a leader in behavioral health, substance use treatment, and community services across southeastern North Carolina. We invest in our employees because they are essential to fulfilling our mission of promoting healthier lives, stronger families, and safer communities.

Salary & Benefits

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs and career development opportunities
• Retirement savings plan (401(k))
• Generous paid time off, rollover hours, and 14 paid holidays
• Employee engagement activities, resource groups, and diversity initiatives

Request for Accommodations

If you require an accommodation during the application process, please contact us at [e-mail].

EEO Statement

Coastal Horizons Center is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.