Training Specialist

Coastal Horizons Center, Inc.; Boone (NC); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Educational loan repayment programs

401(k) retirement savings plan

Paid time off and holidays

Diversity initiatives

Job summary

Coastal Horizons Center, Inc. in North Carolina seeks a Training Specialist to coordinate, deliver, and evaluate employee training programs across our service areas, including onboarding, regulatory, clinical, and professional development.

The role partners with leaders to identify training needs, deliver in-person and virtual sessions, maintain training records in Relias LMS, and generate compliance reports while ensuring accreditation standards are met. Travel is required.

Qualifications

• Bachelor's degree in Education, Training and Development, Human Resources, Human Services, Organizational Development, or related field or equivalent experience.
• Experience planning, coordinating, and facilitating multiple employee or corporate training programs.
• Experience using Learning Management Systems (LMS) and web-based training platforms.

Responsibilities

• Coordinate, deliver, and evaluate employee training programs, including onboarding, regulatory, clinical, and professional development.
• Facilitate instructor-led and virtual training sessions and maintain accurate records.
• Generate quarterly compliance reports and training metrics for leadership.

Skills

Training coordination

LMS administration

Communication skills

Organization

Presentation skills

Multi-tasking

Education

Bachelor's degree in Education/Training and Development or related field

Tools

Relias LMS

Microsoft Office

Web-based training platforms

Job description

Career Opportunities with Coastal Horizons Center

Careers At Coastal Horizons Center

Current job opportunities are posted here as they become available.

Coastal Horizons Center is seeking a dynamic and engaging Training Specialist to coordinate, deliver, and evaluate employee training programs that support organizational compliance, workforce development, and operational excellence. This position plays a critical role in ensuring employees receive high-quality onboarding, regulatory, clinical, and professional development training while maintaining compliance with agency, state, and accreditation requirements.

The Training Specialist partners with leaders across the organization to identify training needs, facilitate instructor-led and live and virtual learning, maintain accurate training records, and support continuous employee development. This position requires frequent travel to agency locations (Southern Pines, Boone, Greensboro, not limited to just these areas) but throughout our service areas.

JOB TITLE: Training Specialist

LOCATION: North Carolina-Must live in NC; Hybrid- live training will be required at multiple sites for service areas (Southern Pines, Boone, Greensboro)

SCHEDULE : Full-Time

What You'll Do

• Plan, coordinate, and facilitate instructor-led and virtual employee training programs.
• Deliver agency-required training, including First Aid/CPR, Crisis Prevention Intervention (CPI), Electronic Health Record (EHR/Welligent), new employee orientation, and other designated courses.
• Coordinate all aspects of training logistics, including scheduling, registration, materials, classroom setup, equipment, and participant communication.
• Utilize adult learning principles and engaging instructional techniques to enhance employee learning and retention.
• Maintain accurate employee training records in the Relias Learning Management System (LMS).
• Upload training certificates, verify completion of internal and external courses, and ensure documentation is current.
• Generate quarterly compliance reports, annual training summaries, and other training metrics for leadership.
• Audit employee training records to ensure compliance with agency policies, licensing standards, accreditation requirements, and regulatory guidelines.
• Monitor mandatory training completion and communicate compliance status with supervisors and leadership.
• Collaborate with department leaders to assess organizational training needs and recommend learning solutions.
• Assist with the development, revision, and continuous improvement of training curriculum and educational materials.
• Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• Maintain current instructor certifications and remain knowledgeable of best practices in adult learning and workforce development.
• Travel regularly to agency locations to provide onsite training and support.

What We're Looking For

• Bachelor's degree in Education, Training and Development, Human Resources, Human Services, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Previous experience as a Training Specialist, Training Coordinator, Corporate Trainer, Training Facilitator, or similar role preferred.
• Experience planning, coordinating, and facilitating multiple employee or corporate training programs.
• Experience using Learning Management Systems (LMS) and web-based training platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, presentation, and communication skills.
• Strong ability to manage multiple priorities while meeting deadlines.
• Experience with e-learning platforms and virtual training technologies preferred.
• Current or ability to obtain instructor certifications in First Aid/CPR, Crisis Prevention Intervention (CPI), and other agency-designated training programs preferred.
• Valid North Carolina driver's license (or ability to obtain upon hire).
• Driving record that meets the agency's motor vehicle insurance eligibility requirements.
• Current automobile liability insurance and access to a reliable personal vehicle for business travel.

Why Coastal Horizons

For more than 50 years, Coastal Horizons Center has been a leader in behavioral health, substance use treatment, and community services across southeastern North Carolina. We invest in our employees because they are essential to fulfilling our mission of promoting healthier lives, stronger families, and safer communities.

Salary & Benefits:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs and career development opportunities
• Retirement savings plan (401(k))
• Generous paid time off, rollover hours, and 14 paid holidays
• Employee engagement activities, resource groups, and diversity initiatives

Request for Accommodations

If you require an accommodation during the application process, please contact us at [e-mail].

We look forward to reviewing your application!

EEO Statement

Coastal Horizons Center is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.