Training Specialist

Guadalupe Credit Union Inc.; Santa Fe (NM); On-site; USD 49,000 - 59,000; Full time

Job summary

Guadalupe Credit Union Inc. in Santa Fe, NM is seeking a Training Specialist to empower team members through training programs aligned with our mission. You will lead onboarding, develop engaging training sessions, and manage compliance training to enhance employee performance.

The ideal candidate has at least two years of training experience, a high school diploma, and ideally has a background in financial services. This full-time position offers a starting pay of $26/hour.

Qualifications

• Minimum of two years of experience delivering training and developing training programs.
• Completion of specialized course in business or trade school or extensive in-house training.

Responsibilities

• Lead employee onboarding and training programs.
• Facilitate engaging training sessions in-person and virtually.
• Manage training platforms and ensure compliance.
• Collaborate with management to identify training needs.
• Monitor training effectiveness through feedback and performance evaluations.

Skills

Employee onboarding

Training facilitation

Training program development

Compliance knowledge

Education

High School Diploma or equivalent

Job description

We're Hiring: Training Specialist

Location: On-site in Santa Fe, NM

Schedule: Mon–Fri, 8:30 AM–5:30 PM

Status: Full-Time (40 hours/week)

Starting Pay: $26.00/hour

Guadalupe Credit Union is looking for a Training Specialist to join our team! In this role you will be Responsible for developing and empowering internal team members in alignment with Guadalupe Credit Union's (GCU) mission, values, culture, and philosophy, with a strong focus on financial empowerment. This role enhances employee performance and effectiveness by implementing individual and group training programs that support GCU's strategic goals.

Key Responsibilities

• Lead and deliver employee onboarding, orientation, and ongoing training programs to ensure a smooth transition and consistent learning experience.
• Facilitate engaging training sessions (in-person and virtual) while promoting company values, policies, and compliance requirements.
• Manage training platforms, schedules, and records, ensuring all employee development activities and compliance trainings are tracked and up to date.
• Collaborate with management to identify training needs, develop materials, and support employee growth, advancement, and performance improvement.
• Monitor training effectiveness through feedback, assessments, and performance evaluations, making continuous improvements to align with organizational goals.

Requirements

• Experience: Minimum of two (2) years of experience delivering training, facilitating learning, developing training programs. An equivalent combination of education and experience may be considered.
• Education: High School Diploma or equivalent. (1) Completion of a specialized course of study at a business or trade school, or (2) completion of a specialized and extensive in-house training or apprenticeship program.

Preferred Experience

• Experience in a financial institution with knowledge of consumer lending, deposit accounts, and financial products.

Physical Requirements

This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.