Training Specialist

Ipro Networks Pte. Ltd.; Clearwater (FL); Hybrid; USD 36,000 - 39,000; Full time

Job summary

IntelliPro is seeking an Assistant Manager – Digital Education in Clearwater, FL to support digital education programs, events, and administrative operations. The role collaborates with internal teams, brand partners, educators, and stakeholders from planning through execution, with emphasis on data accuracy and timely updates.

The ideal candidate will have 1–3 years in education administration or related fields, strong Excel/Word skills, and familiarity with Salesforce and SAP.

Qualifications

• 1–3 years of experience in education administration or related field.
• Proficiency in Microsoft Office, esp. Excel and Word; PowerPoint preferred.
• Salesforce and SAP experience highly preferred.

Responsibilities

• Support planning and execution of digital education events from start to finish.
• Coordinate event information, materials, and system updates.
• Maintain class and event records across systems with accurate data.
• Manage calendars, deadlines, bookings, attendance, and metrics.
• Extensive data entry, maintenance, and data loading across systems.
• Prepare data files for bulk uploads and format documents for platforms.
• Create and update educational materials and flyers.

Skills

Excel

Word

PowerPoint

Tools

Salesforce

SAP

Zoom

Job description

Position Title: Assistant Manager, Digital Education
Duration: 03 month + (Possible Extension)
Pay Rate: $26.66 /hr on W2
Location: Clearwater, FL (Hybrid)

Job Description

We are seeking a highly organized, detail-oriented, and proactive Assistant Manager – Digital Education to support the execution of digital education programs, events, and administrative operations. This role will work closely with internal teams, brand partners, educators, and other stakeholders to coordinate education events from planning through execution. The position involves significant data entry, data management, reporting, event coordination, system updates, and administrative support. The ideal candidate is someone who has strong critical thinking and problem-solving abilities, excellent written and verbal communication skills, and a strong attention to detail. Proficiency in Microsoft Excel and Word is required, while experience with Salesforce and SAP is highly preferred.

Key Responsibilities

• Support the planning and execution of digital education events from start to finish, including virtual event production and facilitation.
• Coordinate event information, including class descriptions, formats, outlines, educator details, promotional materials, and system updates.
• Create and maintain class and event records across relevant systems, ensuring data accuracy and timely updates.
• Manage calendars and track event deadlines, bookings, attendance, cancellations, sell-outs, and other key metrics.
• Perform extensive data entry, data maintenance, data updates, and data loading across multiple systems.
• Collect information from various systems and maintain accurate records and databases.
• Prepare data files for bulk uploads and format documents/images for platform requirements.
• Maintain reports, analyze data, and provide accurate metrics to support business and education strategies.
• Coordinate event logistics, including class supplies, product requirements, equipment, rosters, sign-in sheets, and related materials.
• Create and maintain class flyers, selling tools, presentations, and other educational materials.
• Review online education content and ensure information is accurate and up to date across applicable platforms.
• Coordinate with cross-functional teams to ensure events and educational programs are executed accurately and on schedule.
• Respond to administrative inquiries and provide timely, professional customer service.
• Communicate event and program updates to internal and external stakeholders.
• Review and reconcile educator/vendor expenses and expense reports.
• Process invoices and coordinate with Finance on reimbursement and accrual activities.
• Assist with budget tracking and maintenance for education programs and events.
• Participate in regular planning meetings and communicate relevant updates and action items.
• Identify opportunities to improve processes, streamline workflows, enhance data accuracy, and improve the overall customer experience.
• Support occasional off-site events and travel as required.
• Perform other administrative and operational responsibilities as assigned.

Qualifications & Requirements

• 1–3 years of experience in education administration, business administration, event coordination, operations, or a related field.
• Strong proficiency in Microsoft Office, particularly Excel and Word; PowerPoint experience is also preferred.
• Salesforce and SAP experience highly preferred.
• Experience with Zoom, virtual event platforms, or digital event production is preferred.
• Strong attention to detail with the ability to maintain a high level of accuracy across large amounts of data.
• Excellent written and verbal communication skills.
• Strong critical thinking, analytical, and problem-solving abilities.
• Ability to gather information from multiple systems and effectively organize and interpret data.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Highly proactive and able to take ownership of tasks with minimal supervision.
• Strong follow-through and ability to meet deadlines in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Ability to collaborate effectively with cross-functional teams and external partners.
• Strong judgment, professionalism, and ability to handle confidential or sensitive business information appropriately.
• Comfortable working independently while also contributing effectively as part of a team.
• Ability to maintain accurate records across multiple systems and platforms.
• Flexibility to support occasional weekends, events, and business travel as required.

About Us:

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.