Training Programs Architect for Onboarding & Certification

NC State University; Raleigh (NC); On-site; USD 71,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

Job summary

NC State University in Raleigh, NC (or Ames, IA) is seeking a Training Program Specialist to build and expand DRMS customer education, developing onboarding, scalable learning resources, and a Train-the-Trainer model for broad reach across the network.

You will lead training initiatives, deliver hands-on instruction, and equip internal teams and affiliates with tools and content to ensure high-quality education and ongoing customer success, with travel about 25%.

Qualifications

• Bachelor’s degree in a related field required.
• Experience developing structured training programs for software or technical products.
• Experience building scalable training systems (e.g., LMS platforms, certification programs, or user enablement initiatives).
• Experience delivering training to diverse audiences in multiple formats (in-person, virtual, digital).
• Ability to translate complex technical concepts into clear, practical instruction.
• Collaborative, solutions-oriented mindset with cross-team collaboration.

Responsibilities

• Design and implement DRMS training strategy across producers, DHIA affiliates, and consultants.
• Build a scalable training system, including onboarding frameworks, certification programs, and learning infrastructure (e.g., LMS).
• Develop a structured Train-the-Trainer certification model with defined learning paths and competency standards.
• Lead development of structured training materials, including video, written guides, modules, and assessments.
• Translate complex software functionality into clear, role-based instruction.
• Partner with Support, Marketing, and subject matter experts to incorporate field knowledge and product expertise.

Skills

Structured training program design

Training delivery

Cross-team collaboration

Education

Bachelor’s degree in Agriculture, Education, Animal Science, Agricultural Technology, Communications, or related field

Tools

LMS

Job description

NC State University in Raleigh, NC (or Ames, IA) is seeking a Training Program Specialist to build and expand DRMS customer education, developing onboarding, scalable learning resources, and a Train-the-Trainer model for broad reach across the network.

You will lead training initiatives, deliver hands-on instruction, and equip internal teams and affiliates with tools and content to ensure high-quality education and ongoing customer success, with travel about 25%.