Training Program Project and Content Specialist

Carrier Enterprise; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Training Program Project and Content Specialist to design and manage training initiatives. This entry-level role offers the chance to work closely with experts to create impactful learning experiences. The specialist will oversee the development of training materials, manage projects from inception to completion, and ensure alignment with organizational goals. With a commitment to service excellence and a focus on employee development, this role provides an exciting opportunity to contribute to a dynamic team in the HVAC/R distribution sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Bonuses

Qualifications

• Experience in designing and developing training programs.
• Ability to manage projects and collaborate with subject matter experts.

Responsibilities

• Design and develop engaging training programs and content.
• Manage training projects ensuring timely delivery and quality.

Skills

Instructional Design

Project Management

Content Development

E-learning Development

Education

Bachelor's Degree in Education or related field

Tools

Learning Management Systems (LMS)

e-Learning Authoring Tools

Job description

Training Program Project and Content Specialist

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About Us

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and more, along with a full line of aftermarket parts, supplies, and accessories. With approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and over 2,000 employees, our vast footprint and e-Commerce platform enable us to deliver best-in-class service to our customers.

Carrier Enterprise is committed to providing Comfort Excellence in the HVAC/R industry. Our vision is to become a world-class distribution company through relentless service excellence. We value diverse experiences, backgrounds, and ideas, which strengthen our teams and our business. Opportunities abound at our stores, distribution centers, field offices, and headquarters. Learn more at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. We offer a competitive total pay package, including bonuses and benefits such as health, dental, vision, life insurance, and 401(k).

Position: Training Program/Project and Content Specialist

Business Title: Training Development Specialist

This role involves designing, developing, and managing training programs and content to support organizational learning and development. The specialist will work closely with subject matter experts, instructional designers, and stakeholders to create engaging training assets.

Job Summary

The Training Program/Project and Content Specialist will oversee the development, implementation, and management of training initiatives, ensuring alignment with organizational goals.

Key Responsibilities

• Design, develop, and edit training programs and content, including e-learning modules, instructor-led materials, and job aids.
• Manage training projects from start to finish, ensuring timely delivery within budget.
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Apply instructional design principles to create engaging training materials.
• Conduct needs assessments to identify gaps and opportunities.
• Stay updated on industry trends and incorporate new techniques.
• Support trainers and facilitators for successful program delivery.
• Coordinate with external vendors as needed.
• Engage in professional development to enhance skills.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Wholesale Building Materials

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