Training Program Manager 2026-02576

State of Wyoming; Cheyenne (WY); On-site; USD 52,000 - 78,000; Full time

Job summary

The State of Wyoming seeks a Distance Learning Program Manager to oversee statewide distance learning facilities for the Wyoming Army National Guard. This includes fixed classrooms and mobile labs, with responsibility for scheduling, IT support, and overall program administration.

The role requires strong program management, technical troubleshooting, and excellent communication with military and civilian staff; travel across the state is required monthly.

Qualifications

• Experience in program management, coordination, or a related field.
• Strong technical skills with hardware and software maintenance.
• Excellent interpersonal and communications skills with diverse stakeholders.
• Experience in educational, training, or test proctoring environment is desirable.
• Ability to travel monthly within the state.

Responsibilities

• Coordinate training requests and scheduling for DL classrooms and mobile labs.
• Oversee maintenance and upkeep of computer lab hardware and software.
• Serve as first point of contact for users with technical issues and coordinate escalation.
• Monitor usage, compile reports, and provide analytics to leadership.
• Conduct monthly site visits across the state to ensure readiness.

Skills

Program management

Coordination

Technical troubleshooting

Interpersonal communication

Tools

IT hardware maintenance

Classroom tech support

Job description

Open Until Filled

This is an At-Will Employee Contact Position

GENERAL DESCRIPTION:

The Distance Learning (DL) Program Manager is responsible for the overall management, coordination, and maintenance of the Wyoming Army National Guard's statewide distance learning facilities. This includes fixed classrooms and mobile computer labs. The manager will serve as the central point of contact for scheduling, technical support, and administration of the program, ensuring its resources are readily available and effectively utilized by National Guard members and the wider community.

Human Resource Contact: Molly Skala [e-mail]

ESSENTIAL FUNCTIONS:

The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Coordinate all training requests and scheduling for the use of DL classrooms and mobile computer labs by M-day units, full-time personnel, and community members.
• Oversee the regular maintenance and technical upkeep of all computer lab hardware and software. Ensure all equipment is operational and ready for use.
• Act as the primary point of contact for users experiencing technical issues. Provide initial troubleshooting and refer complex issues to the G6 (IT Department) helpdesk for advanced support.
• Monitor, track, and compile detailed reports on the usage and performance of the DL classrooms and labs. Provide analytics to leadership to inform decision-making.
• Conduct required monthly travel to all distance learning sites across the state to perform site visits, ensure classroom optimization, and verify operational readiness.

PREFERENCES:

• Current or prior service in the Army National Guard or U.S. Army Reserves is highly preferred.
• Familiarity with the structure and operations of the Army National Guard is a significant plus.
• Demonstrated understanding of the unique scheduling and training needs of M-Day soldiers.
• Experience working within a military chain of command and communicating effectively with both military and civilian personnel.

KNOWLEDGE:

• Proven experience in program management, coordination, or a related field.
• Strong technical skills with the ability to maintain computer hardware and troubleshoot common software and network issues.
• Excellent interpersonal and communication skills, with a demonstrated ability to work effectively with military personnel, government civilians, and community members.
• Experience in an educational, training, or test proctoring environment is desirable.

MINIMUM QUALIFICATIONS:

None - See "Preferences"

PHYSICAL WORKING CONDITIONS

• In-state travel is required once per month
• Employee must be able to lift up to 25lbs
• A valid Wyoming driver's license is required

NOTES:

• FLSA: Non-Exempt
• This job is an At-Will Employee Contract (AWEC) position.

007-Wyoming Military Department-DOIM/G6

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: Molly Skala [e-mail]