Training Operations Lead: Scale Programs & Teams

CBRE; Columbus (OH); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

401(K)

Job summary

CBRE Training Operations Manager role in Columbus, OH leads a team responsible for planning, managing, and directing business operations for a training program. You will supervise trainers, coordinate daily activities, and oversee performance evaluations to drive quality and consistency.

The position requires a Bachelor's degree with 3-5 years of relevant experience, strong leadership, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree preferred with 3-5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

Responsibilities

• Provide formal supervision to trainers. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams and departments to identify and implement organizational “best practices.

Skills

Leadership

Team supervision

Coaching

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CBRE Training Operations Manager role in Columbus, OH leads a team responsible for planning, managing, and directing business operations for a training program. You will supervise trainers, coordinate daily activities, and oversee performance evaluations to drive quality and consistency.

The position requires a Bachelor's degree with 3-5 years of relevant experience, strong leadership, and proficiency in Microsoft Office.