Training Operations Coordinator

Wollborg Michelson Recruiting; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Wollborg Michelson Recruiting is seeking a Training Coordinator to oversee LMS setup, enrollments, learner support, content updates, and routine maintenance in Sacramento. The role covers administration of training programs, scheduling, registration, roster management, completion tracking, reporting, and logistics.

You will serve as the primary contact for inquiries, develop procedures and documentation, prepare reports, coordinate communications, run classroom and event support, manage vendor

Qualifications

• A college degree in a related field is preferred.
• Experience in administrative support, program coordination, event planning, training operations, or a related field is required.
• Experience coordinating schedules, managing communications, supporting projects, maintaining records, and providing customer service in a fast-paced environment is preferred.
• Ability to operate computers and standard office equipment effectively.
• Ability to sit for extended periods with occasional mobility required.
• Ability to lift up to 20 pounds when required.
• Corrected vision and hearing within the normal range, with reasonable assistance provided when needed.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Coordinate Learning Management System setup, enrollments, learner support, content updates, and routine maintenance.
• Administer training programs, including scheduling, registration, roster management, completion tracking, reporting, and logistics.
• Serve as the primary contact for training inquiries, resolve routine issues, and escalation concerns as needed.
• Develop and maintain procedures, guidelines, and documentation for training programs and processes.
• Prepare training reports, records, and data extracts while supporting reporting tools and dashboards.
• Coordinate learner and stakeholder communications, including confirmations, reminders, class logistics, travel arrangements, and follow-up.
• Provide classroom and event support, including room reservations, setup, catering, materials, technology checks, facilitation, and participant management.
• Coordinate vendor and financial administration, including purchase requests, invoice processing, budget tracking, expense monitoring, and reporting.
• Maintain accurate training records, monitor routine processes, and identify opportunities for improvement.
• Provide responsive customer service and collaborate with employees, leaders, vendors, and other stakeholders.
• Administer learning platforms, including user accounts, licenses, learner support, content updates, and onboarding assistance.
• Support the adoption of new tools, technologies, processes, and work practices.
• Perform other duties as assigned.

Skills

Training administration

Communication

Organization

Customer service

Problem solving

Education

Bachelor's degree

Tools

Learning Management System (LMS)

Microsoft Office (Outlook, Excel, PowerPoint, Word)

Teams

Job description

Wollborg Michelson Recruiting is seeking a Training Coordinator to oversee LMS setup, enrollments, learner support, content updates, and routine maintenance in Sacramento. The role covers administration of training programs, scheduling, registration, roster management, completion tracking, reporting, and logistics.

You will serve as the primary contact for inquiries, develop procedures and documentation, prepare reports, coordinate communications, run classroom and event support, manage vendor