Training, Operations and Compliance Manager

City of New York; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

The City of New York seeks a Director of Training (Police D) to lead the Compensation, Benefits & Leave Management Section. You will oversee training programs, staff development, and payroll-related processes for hires and transfers, while aligning workflows and resources with executive direction.

The role emphasizes staff mentorship, organizational design, and cross-training to cover leaves and peaks. NYC residency is typically required, with programs for eligible disabilities.

Qualifications

• Bachelor’s degree and 4+ years in training program development or administration, 18 months in a managerial role.
• Experience overseeing staff development, workload planning and reorganization.
• Excellent verbal and written communication skills.

Responsibilities

• Reviews, assigns and tracks communications for the Personnel Bureau and keeps the log updated.
• Oversees payroll-related processes for new hires and transfers and ensures compliance.
• Advises on staff alignment, workload distribution and org charts for sub-units.
• Directs staff development, mentoring and career progression within the unit.
• Manages deadlines, vacations and work assignments with the Executive Director.

Skills

Operations management

Administrative functions

Communication skills

Mentoring/coaching

Education

Bachelor’s degree + 4 years training management

Job description

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships. Under the direction of the Executive Director, Compensation, Benefits & Leave Management Section manages the day-to-day operations, administration and training needs for the staff in the Compensation, Benefits, and Leaves Section. DIRECTOR OF TRAINING (POLICE D - 12676

Specific duties include:

• Reviews, assigns, and tracks the large volume of communications assigned by the Personnel Bureau until completed. Ensures that the Personnel Bureau communication log is updated with all relevant information.
• Ensures compliance with various payroll transactions including salary, additional pay, City start date, etc. for new hires and transfers into the Police Department.
• Reviews, assigns, and tracks the large volume of communications assigned by the Personnel Bureau until completed. Ensures that the Personnel Bureau communication log is updated with all relevant information.
• Reviews the duties, processes and workflows handled by Compensation, Benefits, and Leave Management Section staff and makes recommendations for the appropriate staff alignment, workload distribution, and reorganization. Maintains organization charts for all sub-units.
• Makes recommendations for staff development, training, mentoring, and career advancement for employees in the Compensation, Benefits and Leave Management Section. Ensures that sub-unit staff are adequately cross trained to cover vacations and other leaves and peak workloads.
• Works closely with the Executive Director to track all deadlines, vacation schedules, and other work assignments.
• Oversees the preparation of all personnel actions including Job Postings, screening, interviewing and selection, hiring paperwork, and promotion of existing employees.
• Handles all administrative matters including office supplies, technology needs, office space, etc.

Minimum Qualifications

Graduation from an accredited college with a baccalaureate degree and four years of full-time experience in the development, evaluation, implementation, coordination, monitoring and/or assessment of courses and training programs, eighteen months of which must have been in a responsible managerial or administrative capacity; or Education and/or experience equivalent to "1" above. However, all candidates must have eighteen months of responsible managerial or administrative experience.

Preferred Skills

At least 5-10 years’ experience managing operations and administrative functions in a fast-paced environment with strict deadlines.Excellent verbal and written communication skills.Experience mentoring and coaching employees.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.