Training, Operations and Compliance Manager

New York City Police Department; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

New York City Police Department seeks a Director of Training to oversee development, evaluation, and coordination of Police training programs. You will supervise staff, manage complex workflows, and ensure timely delivery of training initiatives, with emphasis on managerial and administrative leadership.

The role emphasizes excellence in communication, mentoring, and program oversight. NYC residency is generally required, and the 55-a Program pathway is available for qualified applicants along

Qualifications

• Bachelor's degree and four years of full-time experience in development, evaluation, implementation, coordination, monitoring and/or assessment of courses and training programs.
• Eighteen months of which must be in a responsible managerial or administrative capacity.
• Education/experience equivalent to the above with eighteen months of managerial/administrative experience.

Responsibilities

• Reviews, assigns, and tracks communications for the Personnel Bureau and updates the log.
• Ensures payroll-related transactions for new hires and transfers are accurate.
• Analyzes staff duties and workflows and recommends staff alignment and organization changes.
• Maintains organization charts for all sub-units.
• Recommends staff development, mentoring and career advancement; cross-trains staff for coverage.
• Tracks deadlines, vacation schedules and other work assignments with the Executive Director.
• Oversees preparation of personnel actions including postings, screening, interviews and promotion processes.
• Handles all administrative matters including office supplies, technology, and space.

Skills

Staff management

Operations management

Verbal communication

Written communication

Coaching/mentoring

Education

Bachelor's degree

Job description

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

Under the direction of the Executive Director, Compensation, Benefits & Leave Management Section manages the day-to-day operations, administration and training needs for the staff in the Compensation, Benefits, and Leaves Section.

Specific Duties Include

• Reviews, assigns, and tracks the large volume of communications assigned by the Personnel Bureau until completed. Ensures that the Personnel Bureau communication log is updated with all relevant information.
• Ensures compliance with various payroll transactions including salary, additional pay, City start date, etc. for new hires and transfers into the Police Department.
• Reviews, assigns, and tracks the large volume of communications assigned by the Personnel Bureau until completed. Ensures that the Personnel Bureau communication log is updated with all relevant information.
• Reviews the duties, processes and workflows handled by Compensation, Benefits, and Leave Management Section staff and makes recommendations for the appropriate staff alignment, workload distribution, and reorganization. Maintains organization charts for all sub-units.
• Makes recommendations for staff development, training, mentoring, and career advancement for employees in the Compensation, Benefits and Leave Management Section. Ensures that sub-unit staff are adequately cross trained to cover vacations and other leaves and peak workloads.
• Works closely with the Executive Director to track all deadlines, vacation schedules, and other work assignments.
• Oversees the preparation of all personnel actions including Job Postings, screening, interviewing and selection, hiring paperwork, and promotion of existing employees.
• Handles all administrative matters including office supplies, technology needs, office space, etc.

DIRECTOR OF TRAINING (POLICE D - 12676)

Minimum Qualifications

Graduation from an accredited college with a baccalaureate degree and four years of full-time experience in the development, evaluation, implementation, coordination, monitoring and/or assessment of courses and training programs, eighteen months of which must have been in a responsible managerial or administrative capacity; or

Education and/or experience equivalent to "1" above. However, all candidates must have eighteen months of responsible managerial or administrative experience.

Preferred Skills

At least 5-10 years' experience managing operations and administrative functions in a fast-paced environment with strict deadlines. Excellent verbal and written communication skills. Experience mentoring and coaching employees.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.