Training Officer

Info Origin Inc; Nashville (TN); On-site; USD 14,000 - 26,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Info Origin Inc in Nashville, TN is seeking a Training & Coaching Officer to deliver Pre-Service and Specialty training to newly hired staff. The role requires trauma-informed care, strong training delivery experience, and familiarity with the Practice Model.

Responsibilities include delivering pre-service training on child welfare fundamentals, coaching new hires, proctoring assessments, and supporting virtual training via Microsoft Teams. Some travel and mileage reimbursement are provided.

Qualifications

• One year of direct child welfare field experience.
• One year of experience in training delivery or staff development.
• Proficiency with Microsoft Teams and virtual training tools.
• Strong communication, facilitation and organizational skills.
• Ability to work independently and collaboratively.
• Bachelor's Degree required.

Responsibilities

• Deliver Pre-Service Training to new employees.
• Cover fundamentals of child welfare and program content.
• Provide coaching and feedback to new hires.
• Proctor Pre-Service Assessments and support evaluation processes.
• Travel for in-person training as needed.
• Support web-based training delivery via Teams.

Skills

Communication skills

Facilitation

Organizational skills

Independent work

Education

Bachelor's Degree

Tools

Microsoft Teams

Virtual training tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Training Officer

Salary Range: $10.00 To $19.00 Hourly

Job Description

The Client is seeking qualified and passionate individuals for the role of Training & Coaching Officer. This position is responsible for delivering comprehensive Pre-Service and Specialty training to newly hired DCS staff as well as serving as an information liaison for new-hires during onboarding & throughout Pre-Service. The ideal candidate will have direct child welfare experience and a strong background in training delivery, with a commitment to trauma-informed care and the client's Practice Model.

Key Responsibilities:

• Deliver Pre-Service Training to client's new employees, covering:
• Fundamentals of Child Welfare
• Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice)
• Trauma-informed case management practices
• The client's Practice Model and Practice Wheel (Engagement, Teaming,
• Assessment, Planning, Implementation, Tracking, and Adjusting)
• Self-care strategies and Motivational Interviewing techniques\
• Provide Coaching & Feedback to new hires based on field observation & identified practice gaps.
• Proctor Pre-Service Assessments and support evaluation processes
• Participate in Case Panel Presentations
• Participate in Simulation Lab activities (depending on location)
• Provide web-based technical assistance and support for virtual training delivery
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
• Collaborate with training team members, program leadership & regional leadership to ensure consistency and quality in training content and delivery
• Travel –some travel will be required
• Mileage reimbursement will be available

Minimum Qualifications:

• One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
• One (1) year of experience in training delivery, adult education, or staff development
• Proficiency in Microsoft Teams and other virtual training tools
• Strong communication, facilitation, and organizational skills
• Ability to work independently and collaboratively in a fast-paced, evolving training environment
• Bachelor's Degree

Preferred Qualifications:

• Experience delivering training in a government or human services setting
• Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles
• Microsoft Excel - Novice (1-3 Years)
• Microsoft PowerPoint - Novice (1-3 Years)
• Microsoft Word - Novice (1-3 Years)

Work Conditions:

• Travel will be required for in-person training & coaching sessions as well as field observations.