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Universal 1 Credit Union is seeking a Training Manager to lead the credit union's training function, overseeing Training Specialists and department operations across the employee lifecycle. You will assess organizational learning needs, design and evaluate programs, and ensure role-relevant learning support for all staff.
The role partners with leaders and HR, compliance, operations and IT to align learning with strategic priorities and regulatory requirements.
The Training Manager leads the Credit Union's training function and oversees Training Specialists and department operations. This position is responsible for assessing organizational learning needs; designing, implementing, facilitating, and evaluating training programs; and ensuring employees receive consistent, practical, and role-relevant learning support throughout the employee lifecycle. The Training Manager directs new hire onboarding and ongoing development, establishes readiness standards, and evaluates new hires for demonstrated knowledge, skill, and job preparedness before training completion. Training procedures and programs are designed to support effective in-person, remote, and hybrid delivery.
The Training Manager partners with leaders, subject-matter experts, Human Resources, Compliance, Operations, Information Technology, and other departments to align learning with strategic priorities, regulatory requirements, member service expectations, operational performance, and U1 values. The position promotes a culture of continuous learning, accountability, inclusion, collaboration, service, and "People Helping People."