Training Manager

Sagility; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Sagility is hiring a Training Manager to lead the Global Training Office and oversee strategy, delivery, and shared services across geos. You will partner with geo leads to design and deploy learning programs that advance business objectives and learner outcomes.

The role emphasizes strong writing, leadership, and collaboration, with a focus on scalable training platforms and measurable results across the organization.

Qualifications

• Demonstrated strong writing skills.
• Proven leadership and motivational abilities.
• Analytical and planning skills with collaborative mindset.
• Self-motivated, adaptable to fast-paced settings.
• Strong interpersonal, organizational, and leadership capabilities.
• Ability to build and lead a high-performance team.
• Deliver engaging, energetic presentations.

Responsibilities

• Manage global training department and project delivery.
• Provide direction to junior management and staff.
• Develop training support systems to sharpen team skills.
• Partner with Training Teams to implement learning solutions across geos.
• Design learning strategies aligned with leadership goals.
• Ensure programs meet deadlines within budget.
• Mentor key personnel and prepare successors.
• Plan resources, budgeting, and performance improvements.

Skills

Writing

Leadership

Analytical

Team leadership

Presentations

Interpersonal

Self-motivated

Communication

Budgeting

MS Office

LMS/LXP

Education

BA/BS in Education, Business or Communications

Tools

LMS/LXP platforms

Budgeting tools

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job Profile Summary
As GTO SPOC, support the overall business strategy for the function and govern the same across geos along with Geo Training Leads. Partnering with Geo Leads to manage training programs and the learning experience for learners for the process across geos. Plays a lead strategic role, overseeing the creation/implementation of Tech Eco-system, content, e-learning, collateral, and other training materials that will impact behaviour-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models. Implement best practices in training and development activities to ensure maintenance of top-notch training programs, which implies top notch performance. Plays a highly collaborative role where he builds solid cross-functional relationships with departmental heads and management across the business spectrum.

Job title:

Training Manager

Job Description:

Job Description

Education:

BA/BS in Education, Business, Communications

Experience:

6-8 years experience in training environment

Mandatory Skills:

• Demonstrated strong writing skills

• Demonstrated leadership and motivational skills

• Demonstrated strong analytical and planning skills, with the ability to work well in a collaborative team environment

• Self-motivated professional with the ability to accept challenges and work well in a fast-paced, dynamic environment

• Strong interpersonal, organizational and leadership skills

• Ability to build and lead a team to perform at superior levels of consistency

• The ability to deliver enthusiastic, high energy presentations

Preferred Skills:

• Advanced working knowledge of MS Office (esp. MS Excel) suite of products skills.

• Working knowledge of LMS/LXP Platforms

• Working knowledge of budgeting exercise for function, P&L driven

Roles & Responsibilities:

• Managing the Global training department as a whole and the delivery of its projects & strategic initiatives (NHT, Refreshers and process changes).

• Primary role of leading the Global Training Office department and providing direction to junior management and personnel.

• Build and maintain training support systems to the team, enabling them to better execute their duties by sharpening their skills.

• Serve as an effective partner to the Training Teams, supporting the development, implementation, and delivery of Learning Solutions across geos

• Design learning strategies to fill needs as identified through analysis and in partnership with the Geo & Central Leadership Team

• Ensure that programs meet deadlines and that they are completed within the allocated budgets.

• Plays a mentorship role to key personnel, assisting in the execution of their duties upon request, honing their skills, and getting them ready for the occupation of his position.

• Overall organizational planning and execution including resourcing, skilling, budgeting, and other performance improvements strategies.

• Participate in training solutioning during RFP and delivery life cycle

• Drives the skill development programs for the team that incorporate overall business objectives and maintains interactive learning solutions that drive measurable results for the business and guarantee that those solutions are instructionally sound and are up to the business’s quality standards.

• Partners with other operations, clients, L&D and HR function to determine program priorities, roll-out plans, set program deadlines, ROI and analytics.

• Collaborates with departmental heads and managers, to identify areas that requiring training and to develop program requirements unique to each department. He also works closely with key stakeholders in addressing gaps in the overall training management.

• Plays an analytical role where he conducts current and ongoing strategic assessments of business-wide training and development programs and initiatives.

• Ensure effective data governance, reporting and measures program delivery quality, which ensures continuous improvement, maintenance, and adjustment in training program delivery

• Responsible for maintaining knowledge in the department, keeping it up to date with the latest training practices, trends, and technology.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Location:

Work@Home USAUnited States of America