Training Manager

ExlService Holdings, Inc.; United States; Remote; USD 75,000 - 123,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a Training Manager to lead training and development across Payment Integrity clinical and coding audits. The role requires strong people leadership and a proven ability to build high-performing teams.

You will drive training strategy, execute programs, and measure learner outcomes, partnering with multiple functions to deliver scalable solutions that align with business goals. This position is 100% remote for US-based professionals with up to 10% travel.

Qualifications

• Experience leading training and development programs.
• Proven ability to build scalable training solutions.
• Track record of improving learner outcomes and performance.
• Ability to collaborate across functions.

Responsibilities

• Lead training and development activities across Payment Integrity clinical and coding audits.
• Establish clear expectations, accountability, and employee growth paths.
• Partner across functions to implement scalable training solutions.
• Drive training strategy, operational execution, and learner outcomes.

Skills

People leadership

Training strategy development

Operational training execution

Learner outcomes focus

Job description

We are seeking a highly motivated and experienced Training Manager to lead and evolve training and development activities across Payment Integrity clinical and coding audits. The ideal candidate will bring strong people leadership capability, a proven ability to develop high-performing teams, and experience driving training strategy, operational execution, and learner outcomes.

This role is responsible for establishing clear expectations and accountability, supporting employee growth and development, and ensuring learning initiatives effectively support business goals and operational readiness. The Training Manager will partner across functions to build scalable training solutions, improve performance outcomes, and strengthen organizational capability. The Training Manager will be reporting to our Senior Training Manager.

Salary Range: $75,100 – $123,400 (based on experience, skills, and qualifications)
Location: 100% Remote (U.S.-based)

Up to 10% annual travel (for team meetings and limited client onsite engagements.)

A 5-10 minute presentation on who you would approach training, trainers will be required.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits