Outpatient Trainer

EXL Talent Acquisition Team; United States; Remote; USD 85,000 - 92,000; Full time

Job summary

EXL is seeking an Outpatient Trainer to translate audit outcomes into effective learning experiences, delivering training to improve outpatient coding accuracy and audit quality. You will partner with QA Analysts, Auditors, and SMEs to ensure training content reflects current coding requirements and audit expectations.

The role offers 100% remote work within the U.S. and up to 10% annual travel for team meetings and limited client onsite engagements.

Qualifications

• Deliver and reinforce training to improve audit accuracy and completeness.
• Identify learning gaps from outpatient audits and tailor trainings.
• Collaborate with Quality Analysts, Auditors, and SMEs to ensure content reflects current outpatient coding requirements.

Responsibilities

• Deliver and reinforce training to improve coding accuracy and audit quality.
• Identify learning gaps from random and targeted audits and provide targeted training and refreshers.
• Support remote learning delivery and performance support aligned with EXL standards.

Job description

The Outpatient Trainer plays a critical role in improving audit consistency, accuracy, and completeness by translating audit outcomes into effective learning experiences. This role supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality in alignment with EXL standards. This role leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support focused on medical documentation review and coding guideline application. The Outpatient Trainer partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations.

Salary Range: $85,000 – $92,000 (based on experience, skills, and qualifications)
Location: 100% Remote (U.S.-based)

Up to 10% annual travel (for team meetings and limited client onsite engagements.)

A brief coding/auditing assessment may be included as part of the interview process.

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.