Training Manager

STIHL USA; Salt Lake City (UT); On-site; USD 95,000 - 106,000; Full time

Benefits offered by this job

Competitive pay

Excellent health benefits (Medical, D…

Life Insurance

Short & Long-Term Disability

Pension Plan

401(k) with employer match

Paid time off + 11 holidays

Job summary

STIHL USA is seeking a Training Manager to lead live instruction and coaching across our commercial channels. You will work with dealers and partners to deliver high-impact, brand-aligned training experiences that connect people to STIHL products and values.

The ideal candidate will have 5+ years in training or facilitation, a bachelor's degree in a related field, and experience with LMS and classroom technologies. Some travel is required, and relocation to Salt Lake City area is welcome.

Qualifications

• Bachelor's degree in Education, Communication, Business or related field is required.
• 5+ years in a training, facilitation, or coaching role in commercial/retail/technical industries.
• Experience training products or systems with hands-on components and travel up to 25%.

Responsibilities

• Facilitate in-person and virtual training sessions for STIHL commercial teams, dealers, and channel partners.
• Deliver engaging, brand-aligned instruction on product knowledge, sales strategies, and customer engagement.
• Partner with instructional designers to enhance existing training programs using learner feedback.
• Coach field reps and trainers to improve facilitation techniques and outcomes.
• Assess learner performance and gather feedback to identify improvements.
• Represent STIHL values and culture in every learning interaction with professionalism.
• All other duties and responsibilities as assigned.

Skills

5+ years experience in training/facil.

Facilitation

Public speaking

Interpersonal coaching

Adapt instructional techniques

Education

Bachelor's degree in Education, Communication, Business

ATD Master Trainer/CPTM certifications

Tools

LMS platforms

PowerPoint

Teams

Job description

As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.

With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!

Why You'll Love Working at STIHL:

• Competitive pay with multiple bonus opportunities and potential for annual merit increases
• Excellent health benefits including Medical, Dental & Vision Insurance
• Company-paid Life Insurance and Short & Long-Term Disability
• Robust retirement offerings including:
• A fully vested Pension Plan after 5 years
• A 401(k) with generous employer match
• Paid time off in addition to 11 Paid Holidays
• A strong culture of stability, community, and innovation
• Compensation: $95,000 - $106,000 per year. Actual compensation will depend on experience, qualifications, and internal equity

About You

You are a results-driven learning professional dedicated to creating engaging training experiences that connect people to products, purpose, and brand values. Adept at facilitating live instruction, coaching performance, and empowering teams to deliver exceptional customer and business outcomes.

Our ideal candidate will live in or around Salt Lake, UT, or be open to relocation.

Purpose

The Training Manager serves as a key instructional leader within STIHL's Commercial Learning and Development team, responsible for delivering impactful training experiences that sharpen our teams’ capabilities and deepen their connection to the STIHL brand. This role focuses on live instruction, coaching, and facilitation across STIHL's sales channels and product categories - ensuring that commercial employees, dealers, and partners gain not just product knowledge, but also the skills to represent our legacy of innovation and quality.

Job Duties & Responsibilities

• Facilitate in-person and virtual training sessions for STIHL commercial teams, dealers, and channel partners
• Deliver engaging, brand-aligned instruction on product knowledge, sales strategies, and customer engagement
• Partner with instructional designers to enhance existing training programs based on real-time learner feedback
• Coach field reps and trainers to elevate facilitation techniques and improve learning outcomes
• Assess learner performance and gather qualitative feedback to identify improvement opportunities
• Represent STIHL values and culture in every learning interaction - modeling professionalism, integrity, and a passion for craftsmanship
• All other duties and responsibilities as assigned

Specifications

• Bachelor's degree in Education, Communication, Business, or related field
• Professional training certifications (e.g., ATD Master Trainer, CPTM) strongly preferred
• 5+ years in a training, facilitation, or coaching role in commercial, retail, or technical industries
• Experience training on products or systems with hands-on components
• Familiarity with STIHL's product categories or dealer networks
• Proven success in delivering high-impact instruction to adult learners
• Up to 25% travel by air
• Strong facilitation and public speaking skills for technical and commercial audiences
• Familiarity with LMS platforms and classroom technologies
• Ability to adapt instructional techniques to suit diverse learner needs
• Basic proficiency with training software (PowerPoint, Teams, etc.)
• Highly relational, strong interpersonal and coaching abilities