Training Manager

USI Insurance Services; Atlanta, Northern (GA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

USI Insurance Services is seeking a training professional to design, develop, and deliver learning solutions tailored to organizational needs. You will manage training projects, collaborate with SMEs, and create engaging content across multiple formats to support the company's insurance teams.

The role emphasizes full-cycle program development, evaluation of solutions, and the ability to convey complex information to diverse audiences, including leaders and staff.

Qualifications

• 5+ years of experience in the insurance industry.
• College degree in a related field preferred.
• Strong project management and presentation skills.

Responsibilities

• Accountable for full-cycle recruitment, management, and development of assigned team.
• Develop and prepare training materials and update as needed.
• Manage course design projects with SMEs to create content for internal training.
• Lead the delivery of training programs in various formats (in-class, web-based, blended).
• Design and develop dynamic instructional interactions and simulations.
• Evaluate and improve existing training solutions using improvement methodologies.
• Write and edit audio voice-over scripts for e-learning as needed.
• Provide recommendations to improve course efficiency and effectiveness.

Skills

Insurance industry experience

Project management

Communication skills

Microsoft Office

Excel

Content development

Training delivery

Education

College degree

Tools

Microsoft Office

Excel

Job description

General Description:

Responsible for developing training solutions based on organizational needs and identified weaknesses. Design, create, deliver, and manage learning solutions for the Company.

Responsibilities:

• Accountable for full-cycle recruitment, management, and development of assigned team. Includes performance management, setting priorities, developing work plans and schedules, and approval of timecards and expense reports.
• Develop and prepare training materials and update as needed.
• Manage various course design projects as the subject matter expert (SME). Collaborate with other process owners or SMEs to create relevant content for internal training. Includes courseware and certification programs.
• Lead the delivery of training programs and sessions in a variety of formats. Includes in-classroom, web-based, technical materials, and blended learning environments.
• Design and develop dynamic instructional interactions and simulations to create engaging course content.
• Evaluate existing training solutions. Utilize improvement methodologies to enhance them.
• Write and edit audio voice-over scripts for e-learning as needed.
• Provide recommendations to make courses and instructional design more efficient and effective.

Knowledge, Skills, and Abilities:

• 5 years + relevant insurance industry experience.
• College degree in related field preferred.
• Broad knowledge of Wholesale or Retail Insurance and office automation applications.
• Working knowledge of internet-based programs and Microsoft Office suite, including Excel.
• Strong project management and presentation skills. Ability to drive results.
• Strong written, verbal, and interpersonal communication skills.
• Ability to convey complex information to a wide variety of audiences. Includes small and large group settings with employees, mid-level managers, and senior leaders.
• Ability to maintain confidential information.
• Working knowledge of applicable federal and state labor laws.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .