Natl Career Development Advisor- Midwest

USI Insurance Services; Northern (KY); Hybrid; USD 90,000 - 100,000; Full time

Job summary

USI Insurance Services is seeking a National Career Development Advisor in a hybrid role with four days in the office per week.

You will plan and deliver training, monitor associate progress, and report outcomes to improve development efforts across the organization.

Qualifications

• 5+ years of property & casualty or employee benefits experience in a client-facing servicing role.
• Must hold or be willing to earn a Property & Casualty or Life & Health license.
• Proficient with agency management systems, Microsoft Office, and internet-based platforms.
• Strong coaching skills and ability to work independently and with teams.

Responsibilities

• Track career track associates’ progress and promotion readiness, reporting to local and national leadership.
• Monitor post-program retention and identify areas for improvement.
• Support associate engagement during program transition through coaching and training delivery.
• Manage scheduling and communications for multi-phase training programs and events.
• Advise on curriculum design and ensure effective delivery of training across formats (instructor-led, online, coaching, job-shadowing).
• Evaluate job readiness through checkpoints like tests, reviews, group discussions and audits.
• Conduct regular check-ins with managers and associates, providing action plans as needed.
• Facilitate training and shadowing sessions locally and regionally with management.

Skills

Coaching skills

Client facing

Communication

Travel willingness

Tools

Agency management systems

Microsoft Office

Internet platforms

Job description

The National Career Development Advisor plays a key role in executing career development initiatives in partnership with local management. You will plan and deliver training, monitor program associate progress, evaluate promotion readiness, and report on developmental outcomes. This hybrid position requires four days of in-office collaboration per week, offering a dynamic blend of teamwork and independent work.

What You'll Do:

• Track Career Track associates’ progress and promotion readiness during the final program stage and post-program period, reporting findings to local and national leadership.
• Monitor post-program retention and identify areas for improvement.
• Support associate engagement during program transition through coaching and reinforcement of learning, including training in client-facing staff job functions.
• Manage scheduling and communications for multi-phase training programs and related events.
• Advise on curriculum design and ensure effective delivery of training through various formats such as instruction, coaching, online modules, and job-shadowing.
• Evaluate job readiness through developmental checkpoints, including testing, performance reviews, group discussions, career pathing resources, and audits.
• Conduct regular check-ins with managers and associates, providing action plans as needed.
• Facilitate training and shadowing sessions locally and regionally in collaboration with management.

What We're Looking For:

• 5+ years of property & casualty or employee benefits experience in a client-facing servicing role.
• Must hold or be willing to earn a Property & Casualty or Life & Health insurance license.
• Proficient with agency management systems, Microsoft Office, and internet-based platforms.
• Strong coaching skills, with experience and passion for supporting group development.
• Self-directed with the ability to manage tasks independently in a fast-paced environment.
• Collaborative mindset with the ability to build effective relationships across teams and stakeholders.
• Excellent organizational, written, verbal, and interpersonal communication skills.
• Ability to adapt to changes in systems, procedures, processes, and policies.
• Willingness to travel as needed.

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace

Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .

Salary Range: $90,000- $100,000. This is a bonus eligible position with a target incentive of 5%.