Program Manager - SIU/Trucking

USI Insurance Services; Columbus (IN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Life insurance

Job summary

USI Insurance Services in Columbus, Indiana, is seeking a skilled professional responsible for driving growth and profitability for their assigned program. The ideal candidate will have at least 3 years of insurance experience, including management duties, and will oversee team hiring, training, and performance management.

This role demands strategic oversight in underwriting, client relationships, and compliance with regulatory standards, ensuring profitability while providing a full suite of competitive benefits.

Qualifications

• 3+ years of insurance experience, including 1 year of management.
• Must hold or will obtain Property & Casualty licenses.
• Experience with insurance programs and product development.

Responsibilities

• Interview, hire, train, and develop team members.
• Manage performance, set priorities, and resolve workflow issues.
• Ensure underwriting profitability and compliance.

Skills

Insurance experience

Management experience

Customer retention

Claims advocacy

Software proficiency (Microsoft Office)

Leadership and strategic implementation

Education

High school diploma or graduate equivalent

College degree (preferred)

Job description

General Description

Responsible for driving growth and profitability for the assigned Program under management.

Responsibilities

• Responsible for interviewing, hiring, training, and development of the team.
• Manage employees through performance management, setting priorities, developing work plans and schedules, handling department issues, and approving timecards and expense reports.
• Identify, plan, and resolve routine department coverage and workload issues.
• Provide management oversight for specific program and will have P&L responsibility.
• Recommend to management the authority levels for underwriting staff and amendments or enhancements to applicable program.
• May have ability to grant limited authority to others within their approval level.
• Serve as a subject matter specialist for applicable program.
• Underwrite highly complex assignments. Determine appropriate price and develop rate tables, coverage grant, terms, and conditions.
• Market company’s products and services through defined distribution sources. Develop and maintain applicable agency, broker, and account relationships.
• Collaborate with actuarial, operations, loss control, and claims functional staff in the execution of agreed program strategy and identification of program.
• Provide leadership support to less experienced staff.
• Ensure underwriting profitability and compliance aligns with carrier and regulatory standards.

Knowledge, Skills and Abilities

• 3+ years of insurance experience, including 1 years of management experience
• High school diploma or graduate equivalent degree required. College degree preferred.
• Must hold or will obtain Property & Casualty and/or appropriate business licensure.
• Experience with insurance programs, customer retention, and claims advocacy.
• Experience with insurance program product development.
• Working knowledge of Microsoft Office suite of products.
• Ability to develop and lead implementation of strategic business initiatives, marketing strategies, and campaigns.
• Ability to participate in the development and implementation of sales and service goals.
• Ability to provide market intelligence, consultation, and client-specific assistance to producers.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.