Training Lead, Workday Student Programs

Usmd; College Park (MD); On-site; USD 108,480 - 130,176; Full time

Job summary

University of Maryland College Park is seeking a Training Lead for the Elevate team to develop, deliver, and optimize training programs for the Workday Student system. The role translates complex configurations into learning materials and ensures staff proficiency through instructor-led sessions and documentation.

You will collaborate with the Elevate team, supervise Training specialists, and support system implementations and adoption while working at our College Park location.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years or more years of professional experience and one (1) year of experience in a supervisory or lead role.
• Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
• Knowledge of principles and techniques of written and oral communication.
• Knowledge of documentation standards, procedures, and best practices for ensuring consistent and accurate team deliverables.
• Knowledge of office productivity software such as Microsoft Office 365 and Google Workspace.
• Skill in leading presentations and conducting training sessions for large groups.
• Skill in collaborating effectively with Managers, Assistant Directors, and Directors to identify and resolve problems, implement improvements, and address ongoing issues.
• Skill in coaching and mentoring team members to enhance performance, provide constructive feedback, and support professional development.

Responsibilities

• Lead development, delivery, and optimization of training programs for the Workday Student information system.
• Translate complex technical, functional, and security configurations into actionable learning materials.
• Deliver instructor-led sessions, workshops, and documentation to support system implementations and adoption.
• Collaborate across the Elevate team and report to the Director as needed.
• Travel to campus for meetings and duties as required.

Skills

Communication

Documentation standards

Microsoft Office 365

Google Workspace

Training delivery

Presentation skills

Coaching & mentoring

Deadline management

Interpersonal skills

Conflict resolution

Education

Bachelor's degree

Tools

Articulate

Biteable

Camtasia

LMS/EMS

Job description

University of Maryland College Park is seeking a Training Lead for the Elevate team to develop, deliver, and optimize training programs for the Workday Student system. The role translates complex configurations into learning materials and ensures staff proficiency through instructor-led sessions and documentation.

You will collaborate with the Elevate team, supervise Training specialists, and support system implementations and adoption while working at our College Park location.