Training Lead

UM01 University of Maryland College Park (UMCP); United States; On-site; USD 108,480 - 130,176; Full time

Benefits offered by this job

Staff benefits

Job summary

University of Maryland, College Park seeks a Training Lead to oversee the development, delivery, and optimization of Workday Student training. You will translate complex configurations into actionable learning materials and lead a team of Training specialists, coordinating sessions and documentation across the Elevate project.

The role requires a Bachelor’s degree, 3+ years of relevant experience including leadership, and strong instructional design skills in a higher‑education setting.

Qualifications

• Bachelor’s degree from an accredited college or university.
• 3+ years of professional experience with at least 1 year in a supervisory or lead role.
• Prior experience in a higher‑education environment is strongly preferred.
• Experience leading a workstream or managing contributors for training materials.
• Expertise in instructional design and role‑based learning solutions.
• Fluency in Google Suite and proficiency with Articulate, Biteable, Camtasia, and LMS/EMS platforms.
• Strong communication, collaboration, and adaptable interpersonal skills.

Responsibilities

• Lead development, delivery, and optimization of training programs for Workday Student.
• Translate Workday configurations into learning materials and sessions.
• Design and conduct instructor‑led sessions, workshops, and supporting documentation.
• Collaborate with project teams and campus stakeholders to identify training needs.
• Manage a team of Training specialists with coaching and professional development.
• Ensure compliance with documentation standards across all training deliverables.
• Maintain quality standards, meet deadlines, and manage workloads.

Skills

Google Suite

Articulate

Biteable

Camtasia

LMS/EMS platforms

Communication skills

Collaborative

Leadership

Instructional design

Education

Bachelor’s degree

Tools

Microsoft Office 365

Google Workspace

Job description

Job Summary

The University of Maryland’s Division of Information Technology (DIT) is recruiting a Training Lead for the Elevate team. The role leads the development, delivery, and optimization of training programs for the Workday Student information system, translating complex technical, functional, and security configurations into actionable learning materials. The Training Lead supervises a team of Training specialists, coordinates instructor‑led sessions, workshops, and documentation to support system implementations and adoption, and works closely with project stakeholders across the Elevate team.

Responsibilities

• Lead development, delivery, and optimization of training programs for Workday Student.
• Translate Workday technical, functional, and security configurations into learning materials.
• Design and conduct instructor‑led sessions, workshops, and create supporting documentation.
• Collaborate with project teams, campus stakeholders, and senior leaders to identify training needs and deliver solutions.
• Manage a team of Training specialists, providing coaching, performance feedback, and professional development.
• Ensure compliance with documentation standards and best practices across all training deliverables.
• Maintain quality standards, adhere to deadlines, and manage workloads effectively.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) or more years of professional experience, with one (1) year in a supervisory or lead role.
• Prior experience in a higher‑education environment (institutional, consulting, or system implementation) is strongly preferred.
• Demonstrated ability to lead a workstream or manage contributors responsible for developing training materials.
• Expertise in instructional design and creation of role‑based learning solutions.
• Fluency in Google Suite and proficiency with training development and delivery tools such as Articulate, Biteable, Camtasia, and LMS/EMS platforms.
• Strong communication skills with the ability to adapt style to diverse audiences.
• Collaborative, detail‑oriented, and effective in fast‑moving environments.

Knowledge, Skills, & Abilities

• Knowledge of communication principles and techniques for written and oral contexts.
• Knowledge of documentation standards, procedures, and best practices.
• Knowledge of office productivity software such as Microsoft Office 365 and Google Workspace.
• Skill in leading presentations and conducting training sessions for large groups.
• Skill in collaborating with managers and directors to resolve problems and implement improvements.
• Skill in coaching and mentoring team members to enhance performance.
• Ability to define deadlines, manage workloads, and maintain quality standards.
• Ability to navigate complex interpersonal situations with empathy and discretion.
• Ability to implement and uphold documentation standards across all team functions.

Physical Demands

• Normal office environment – sedentary work.
• Occasional exertion of up to 10 pounds of force.
• Travel around campus for meetings and duties as required.

Employment Details

• Employment type: Staff, Contractual (C2) – Fixed Term
• Salary Range: $108,480 – $130,176
• Location: College Park, MD (in‑person component required; telework not guaranteed)

Benefits Summary

• Staff Contractual CII benefits available (see link for details).
• Background check required; eligibility verification required by Form I‑9.

Equal Employment Opportunity Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non‑Discrimination Notice

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