Training & Knowledge Leader — Clear Materials, Real Impact

Executive 1 Holding Company; McLean (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) Matching

PTO

Job summary

Executive 1 Holding Company is seeking a Training and Knowledge Management Specialist to develop and deliver training materials, job aids, and documentation that help staff and end users work more effectively.

The role collaborates across the organization to build training programs, maintain knowledge base content, and promote consistent practices while improving service quality. Onsite work with occasional travel is required.

Qualifications

• Bachelor’s degree in education, communications, information technology, or a related field.
• 3 years experience in training development, technical writing, knowledge management, or a similar role.
• Strong writing, editing, and plain-language communication skills.
• Experience creating training materials, SOPs, guides, or knowledge base content.
• Ability to deliver presentations and training sessions to both small and large audiences.
• Proficiency with Microsoft 365 tools including SharePoint, Teams, PowerPoint, Word, and Excel.

Responsibilities

• Develop clear, well-structured training materials, presentations, e-learning content, and user guides aligned to instructional goals.
• Write and edit user-friendly technical documentation including SOPs, process guides, job aids, and knowledge base articles.
• Deliver training sessions, workshops, and presentations for both small and large groups.
• Partner with subject matter experts to gather accurate information and translate it into plain language content.
• Maintain and update training resources, documentation libraries, templates, and style guides.
• Support knowledge management by organizing content, ensuring version control, and improving findability.
• Assist with onboarding training, refresher training, and role-based learning activities.
• Use accessibility and Section 508 standards to ensure all materials meet compliance requirements.
• Track training attendance, progress, feedback, and report results to leadership.
• Recommend improvements to training programs, documentation processes, and content quality.
• Coordinate cross-team communication to ensure updates, changes, and new processes are documented and shared.
• Provide editing, proofreading, and formatting support to maintain consistency and accuracy across all materials.
• Support the creation of job aids, quick reference guides, FAQs, and process documentation.

Skills

Clear communication

Instructional writing

Technical writing

Presentation skills

Attention to detail

Organization

Plain language

Accessibility

Collaboration

Education

Bachelor’s degree in education, communications, information technology

Tools

SharePoint

Teams

PowerPoint

Word

Excel

Visio

Job description

Executive 1 Holding Company is seeking a Training and Knowledge Management Specialist to develop and deliver training materials, job aids, and documentation that help staff and end users work more effectively.

The role collaborates across the organization to build training programs, maintain knowledge base content, and promote consistent practices while improving service quality. Onsite work with occasional travel is required.