Training & Enablement Specialist (Contract)

BNY

New York (NY)

Hybrid

USD 55,000 - 66,000

Full time

8 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

BNY trains and enables users for a new corporate platform. This role develops end-user training, delivering instructor-led and virtual sessions to help internal and external users transition from legacy processes to the new solution.

The 5-month contract supports a hybrid model with options in New York, NY or Lake Mary, FL, or 100% remote for those not near an office. Collaboration with stakeholders is essential to drive user adoption and successful rollout.

Qualifications

5-7 years of experience in training, enablement, instructional delivery, learning and development, or change management.
Proven experience developing and delivering training programs for business applications or digital platforms.
Strong presentation and facilitation skills with the ability to confidently train diverse audiences.
Experience creating training materials, job aids, user guides, and supporting documentation.
Ability to collaborate with cross-functional stakeholders to gather requirements and define learning objectives.
Excellent verbal and written communication skills with strong organizational and facilitation abilities.

Responsibilities

Training Strategy & Enablement: define requirements, establish standards, and develop enablement plans.
Content Development: create and maintain training materials, guides, and job aids.
Training Delivery: lead instructor-led and virtual sessions on new processes & system features.
Stakeholder Collaboration: gather requirements and ensure alignment with business goals.
User Adoption: support change and reinforce adoption through training and communications.
Continuous Improvement: evaluate training effectiveness and update materials accordingly.

Skills

Training

Enablement

Presentation

Content development

Stakeholder collaboration

Change management

Job description

Training & Enablement Specialist (Contract)

New York, NY, United States (Hybrid)

Contract (5 months)

Staff Training

LMS

Learning and Development

Training

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Job Summary:

We are seeking two experienced Training & Enablement Specialists to support the Corporate Trust transformation program. These individuals will be responsible for developing and delivering end-user training for a new digital platform, ensuring both internal and external users successfully transition from legacy processes to the new solution.

This is a 5-month contract with the potential for extension, located in Lake Mary, FL or New York, NY, or 100% Remote for those not near an office.

Key Responsibilities:

Training Strategy & Enablement: Partner with business stakeholders and subject matter experts to define training requirements, establish learning standards, and develop an effective enablement strategy
Content Development: Create and maintain training materials, user guides, job aids, presentations, and supporting documentation tailored to internal and external users
Training Delivery: Lead engaging instructor-led and virtual training sessions, presenting new processes and system functionality while adapting delivery to various audiences
Stakeholder Collaboration: Work closely with project teams to gather requirements, address questions, incorporate feedback, and ensure training content aligns with business objectives
User Adoption: Support organizational change by helping users transition to new digital processes and reinforcing adoption through effective training and communication
Continuous Improvement: Evaluate training effectiveness, identify knowledge gaps, and refine materials and delivery methods based on user feedback

Qualifications:

5-7 years of experience in training, enablement, instructional delivery, learning and development, or change management
Proven experience developing and delivering training programs for business applications or digital platforms
Strong presentation and facilitation skills with the ability to confidently train diverse audiences
Experience creating training materials, job aids, user guides, and supporting documentation
Ability to collaborate with cross-functional stakeholders to gather requirements and define learning objectives
Excellent verbal and written communication skills with strong organizational and facilitation abilities

Preferred Experience:

Experience supporting digital transformation or enterprise technology implementations
Background in financial services, banking, or Corporate Trust environments.
Experience training external clients or customer-facing users
Familiarity with Learning Management Systems (LMS) and adult learning principles
Experience supporting change management and user adoption initiatives

Why Join Us:

Join a high-impact digital transformation initiative where you'll help shape how employees and clients adopt a new enterprise platform. This role offers the opportunity to build training programs from the ground up, collaborate with cross-functional stakeholders, and influence user adoption across a global organization. With flexible work options and the potential for contract extension, it's an excellent opportunity for training professionals looking to make a meaningful impact.

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