Senior Business Analyst (contract)

BNY; New York (NY); Hybrid; USD 110,000 - 143,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Bank of New York (BNY) is seeking a Senior Business Analyst to drive a strategic Corporate Trust transformation. You will partner with cross-functional teams to design the future-state operating model, define Day One readiness, and establish governance structures supporting a major digital transformation.

This 5-month contract offers opportunities to shape enterprise-wide processes, document procedures, and ensure long-term operational success while collaborating with senior stakeholders across

Qualifications

• 5+ years of experience in operating model design, business transformation, business analysis, process improvement, or management consulting.
• Experience designing or implementing future-state operating models within complex organizations.
• Strong knowledge of process mapping, workflow design, governance models, and operational readiness planning.

Responsibilities

• Operating Model Design: define future-state operating model, governance, roles, and support models.
• Business Readiness & Operational Planning: establish Day One readiness, requirements, communication, issue management, ownership, escalation.
• Process Analysis & BAU Development: evaluate current-state processes and create scalable BAU workflows and procedures.
• Stakeholder Engagement: collaborate with cross-functional teams to gather requirements and align the model with business needs.
• Documentation & Governance: produce process maps, SOPs, governance docs, and RACI matrices.

Skills

Operating model design

Business readiness

Process analysis

Stakeholder engagement

Documentation

RACI governance

Analytical thinking

Communication

Job description

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We are seeking an experienced Senior Business Analyst to support a strategic Corporate Trust transformation initiative. This individual will partner with cross-functional business teams to design the future-state operating model, define business readiness, and establish sustainable business-as-usual (BAU) processes that support a successful implementation.

Working closely with Transaction Management, Client Service Management, and other key stakeholders, this role will define Day One operational readiness, governance structures, escalation paths, and support models while documenting processes that ensure long‑term operational success.

This is a 5-month contract with the potential for extension, located in Lake Mary, FL or New York, NY, or 100% Remote for candidates outside those office locations.

Key Responsibilities

• Operating Model Design: Develop the future-state operating model by defining business processes, governance structures, roles and responsibilities, and support models that enable successful implementation.
• Business Readiness & Operational Planning: Establish Day One readiness by defining operational requirements, communication strategies, issue management processes, ownership models, and escalation procedures.
• Process Analysis & BAU Development: Evaluate current-state processes, identify improvement opportunities, and develop scalable business‑as‑usual workflows, operational procedures, and support models.
• Stakeholder Engagement: Partner with Transaction Management, Client Service Management, and other cross-functional teams to gather business requirements, facilitate discussions, and align the operating model with organizational needs.
• Documentation & Governance: Produce process maps, operating procedures, governance documentation, RACI matrices, and other operational artifacts that support long‑term business success.

Qualifications

• 5+ years of experience in operating model design, business transformation, business analysis, process improvement, or management consulting.
• Experience designing or implementing future-state operating models within complex organizations.
• Strong knowledge of process mapping, workflow design, governance models, and operational readiness planning.
• Experience collaborating with cross‑functional stakeholders to gather requirements and drive process improvements.
• Excellent analytical, facilitation, communication, and stakeholder management skills.
• Ability to translate complex business challenges into structured processes and actionable solutions.

Preferred Experience

• Experience supporting digital transformation, enterprise modernization, or platform implementation initiatives.
• Background in Financial Services, Banking, or Corporate Trust.
• Experience developing Target Operating Models (TOM), service models, or operating frameworks.
• Experience facilitating workshops with business leaders and cross‑functional teams.
• Familiarity with Business Analyst methodologies, requirements gathering, and change management initiatives.

Why Join Us

Join a high‑impact transformation initiative where you'll help shape how the business operates in the future. This role offers the opportunity to define operating models, influence enterprise‑wide processes, and collaborate with senior stakeholders across multiple business functions. You'll play a critical role in ensuring organizational readiness for a major digital transformation while gaining exposure to strategic initiatives within a leading global financial institution.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Pay Rate Range

80 - 104 USD hourly

Additional Notes

Applications will be accepted on an ongoing basis.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.

Benefits Information

Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.