Training Documentation Specialist

55 Compass Connections; San Antonio (TX); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

First-day benefits

Employer-paid health insurance

Retirement plan

Job summary

Compass Connections, headquartered in San Antonio, Texas, is seeking compassionate individuals to join our team. The role supports foster care and emergency shelter operations, ensuring safety and adherence to policies.

The position requires English fluency, a high school diploma or equivalent, and 2+ years of related experience, with CPR/EBI certifications preferred. Employees enjoy comprehensive benefits from day one, including 100% employer-paid medical, dental, and vision insurance, plus

Qualifications

• High school diploma or equivalent; preferred Bachelor’s degree from an accredited institution.
• First aid CPR and Emergency Behavior Intervention certifications.
• Two or more years of related experience and/or training; four or more years preferred.

Responsibilities

• Meet all federal and state regulatory guidelines and standards for this position.
• Maintain confidentiality in all areas of the child and program operations.
• Develop and maintain training documentation and records; track completion and audits.
• Communicate effectively with staff, vendors, and community partners; participate in meetings and trainings.

Skills

English Fluency

Education

High school diploma or equivalent, preferred Bachelor’s degree

Job description

It's a great feeling to work for a company that does so much good for others around the world! Make a difference every day with an organization dedicated to doing good and caring for others. Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family. We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive. We are now hiring compassionate and dependable individuals to join our team at our Headquarters in San Antonio, Texas.

Benefits

• ALL Benefits available on the first day of employment.
• 100% employer-paid medical, dental, and vision insurance
• Retirement plan options
• Additional employer-sponsored benefits available

Hourly Rate: $23.46 an hour.

Language Requirement: English Fluency

Schedule: M - F

Academic Req: Required – High school diploma, or equivalent Preferred – Bachelor’s degree from an accredited institution

Certifications: First aid CPR Emergency Behavior Intervention

Work experience: Required – Two (2) plus years of related experience and/or training Preferred – Four (4) plus years of related experience and/or training

Critical Action Items & Measurable Deliverables

• Meet all federal and state regulatory guidelines and standards that apply to this position.
• Participate in scheduled meetings, in-service training, and team decisions as needed.
• Maintain Compass Connections' professional and ethical standards of conduct, as outlined in the Compass Connections employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.
• Maintain confidentiality in all areas of the child and program operations.
• Communicate effectively and professionally, both by phone and face-to-face, with agency staff, vendors, community members, and regulatory and contract personnel.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing, and/or contract requirements.
• Participate in scheduled meetings, team decisions, and operations.
• Implement Compass Connections safety protocol, including evacuating with children and other staff in case of an emergency.
• Work evenings, weekends, and holidays as needed and as requested by the supervisor.
• Maintain confidentiality in all areas of the child and program operations.
• Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.

Other Responsibilities

• Maintain a comprehensive documentation system and be able to locate and retrieve training records as needed.
• Develops, prepares, and/or maintains documentation of training processes, tracking systems, and other training protocols.
• Receives, tracks, and documents training completion for all staff promptly.
• Utilizes internal data systems to identify training non-compliance.
• Utilizes internal software and applications for electronic filing.
• Maintains and files training documentation in the employee training binder.
• Assists with both internal and external documentation audits.
• Complete timely and accurate documentation or training in accordance with agency policies, procedures, contract, and regulatory requirements and standards.
• Meet all deadlines required by the program supervisor and federal partners.
• Other duties as assigned.

Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements

• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background check.

Demonstrate the ability to:

• a. Respond sensitively and competently to the service population’s cultural and socio‑economic characteristics.
• b. Work collaboratively with other staff members, service providers, and professionals.
• c. Organize and prioritize responsibilities and duties efficiently.
• d. Work in a fast‑paced environment and maintain emotional control and professional composure at all times.
• e. Maintain computer literacy required to meet the responsibilities of the position.
• f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States) If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

#LI-Training #LI-Entry Level #LI-Full-time

Guided by care and compassion, Compass Connections has been impacting and meeting the needs of the community’s most vulnerable children and families through residential care, community-based support, foster care, and adoption services. Leveraging more than a century of collective child welfare experience, Compass Connections, a Texas based non-profit organization, is a national leader in connecting, strengthening, and transforming families from around the globe.