Shelter Manager

55 Compass Connections; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Compass Connections is seeking an Overnight Shelter Manager for the 10pm–6am shift. The role requires bilingual English/Spanish capabilities and a background in social services or related fields.

You will oversee staff, ensure safety, and coordinate daily activities for children in a residential setting. The position emphasizes adherence to federal and state guidelines, emergency procedures, and confidential, ethical leadership while maintaining a positive, supportive environment for both

Qualifications

• Fluency in English and Spanish required.
• Associate or bachelor's degree in social work, psychology, criminal justice, sociology, or related field; graduate degree preferred.

Responsibilities

• Meet all federal and state regulatory guidelines applicable to this position.
• Supervise development of shift schedules and staff assignments.
• Monitor zone supervisors for documentation in line with agency policies and procedures.
• Assist with orientation of new children and staff.
• Provide input into development of treatment plans as appropriate.
• Maintain knowledge of positive child management techniques including de-escalation and containment.

Skills

Bilingual English/Spanish

Education

Associate or Bachelor's degree (social work, psychology, criminal justice, sociology)

Graduate degree preferred

Tools

First aid certification

CPR certification

Emergency behavior intervention

Job description

Shelter Manager Overnight Shift 10pm - 6am

It's a great feeling to work for a company that does so much good for others around the world!

Language Requirement: Fluency in English and Spanish is required.

Academic Requirement: Required - Associate degree or bachelor's or undergraduate degree from an accredited program/university preferably in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study; Preferred - Graduate degree from accredited program/university in a related field.

Certifications: First aid, CPR, Emergency behavior intervention

Work Experience: Required - Minimum of one (1) year of related experience and/or training; Preferred - Two (2) plus years of related experience and/or training

Critical Action Items & Measurable Deliverables

• Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• Supervise development of shift schedules and staff assignments.
• Monitor zone supervisors to ensure that daily progress and activities are documented completely and accurately and in compliance with agency policies and procedures.
• Assist with orientation of new children and staff.
• Provide input into development of treatment plans as appropriate.
• Maintain knowledge of positive child management techniques including verbal redirection, de-escalation, and containment.
• Plan, organize and supervise activities for children in accordance with the daily activity schedule.
• Maintain a secure campus environment by making rounds as required and using proper application of radio communication protocols including responding to all radio calls.
• Be a positive role model for the service population.
• Work evenings, weekends and holidays as needed or requested by the position supervisor.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities

• Supervise zone supervisors assigned to this position to ensure staffing levels meet each child’s physical, social, emotional, educational, and recreational needs and comply with contract and regulatory standards and requirements.
• Schedule appointments for children and follow-up to ensure each child’s essential needs are met.
• Develop and maintain effective working relationships with personnel and/or other professionals including law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
• Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles and other program resources and address issues and problems as needed.
• Frequently traverse from one area of the physical plant to another.
• Communicate effectively in writing and verbally in English and Spanish.
• Meet all pre-determined deadlines required by program supervisor and federal partners.

Requirements

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
   1. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
   2. Work collaboratively with other staff members, service providers and professionals.
   3. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
   4. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
   5. Maintain computer literacy required to meet the responsibilities of the position.
   6. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-Other #LI-Mid-Senior level #LI-Full-time

Guided by care and compassion, Compass Connections has been impacting and meeting the needs of the community’s most vulnerable children and families through residential care, community-based support, foster care, and adoption services. Leveraging more than a century of collective child welfare experience, Compass Connections, a Texas based non-profit organization, is a national leader in connecting, strengthening, and transforming families from around the globe.

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits layoff, and termination.